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Career and Education Opportunities for Telephone Operators in Oregon

Oregon has a population of 3,825,657, which has grown by 11.82% over the past 10 years. Nicknamed the "Beaver State," its capital is Salem, though its largest city is Portland.

The national trend for telephone operators sees this job pool shrinking by about 3.6% over the next eight years. Telephone operators generally provide information by accessing alphabetical and geographical directories.

The average wage in the general category of Telephone jobs is $12 per hour or $25,740 per year in Oregon, and an average of $13 per hour or $27,945 per year nationwide.

In 2008, there were a total of 2,339,488 jobs in Oregon. The average annual income was $36,365 in 2008, up from $35,737 the previous year. The unemployment rate in Oregon was 11.1% in 2009, which has grown by 4.6% since the previous year. About 25.1% of Oregon residents have college degrees, which is higher than the national average.

The top industries in Oregon include wood product manufacturing, lumber construction materials merchant wholesalers, and lumber, plywood, millwork, and wood panel merchant wholesalers. Notable tourist attractions include the Northwest Film Center, the OMSI Oregon Museum of Science and Industry, and the Godfather's Pizza.

CITIES WITH Telephone Operator OPPORTUNITIES IN Oregon


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Oregon include:

  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Oregon

Oregon
Oregon photo by Kelvin Kay

Oregon has a population of 3,825,657, which has grown by 11.82% in the last 10 years. Nicknamed the "Beaver State," its capital is Salem, though its biggest city is Portland. In 2008, there were a total of 2,339,488 jobs in Oregon. The average annual income was $36,365 in 2008, up from $35,737 the previous year. The unemployment rate in Oregon was 11.1% in 2009, which has grown by 4.6% since the previous year. About 25.1% of Oregon residents have college degrees, which is higher than the national average.

The top industries in Oregon include wood product manufacturing, lumber construction materials merchant wholesalers, and lumber, plywood, millwork, and wood panel merchant wholesalers. Notable tourist attractions include the Children's Museum 2nd Generation, the 3D Center of Art & Photography, and the Northwest Film Center.