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Career and Education Opportunities for Retail Sales Managers in Gresham, Oregon

Gresham, Oregon provides a wide variety of opportunities, both career and educational, for retail sales managers. Currently, 15,940 people work as retail sales managers in Oregon. This is expected to grow by 15% to about 18,410 people by 2016. This is better than the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

Income for retail sales managers is about $17 per hour or $35,610 yearly on average in Oregon. Nationally, their income is about $16 per hour or $35,310 per year. Incomes for retail sales managers are not quite as good as in the overall category of Sales and Clerical in Oregon, and not quite as good as the overall Sales and Clerical category nationally.

There are seven schools within twenty-five miles of Gresham where you can study to be a retail sales manager, among forty-six schools of higher education total in the Gresham area. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Gresham include:

  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Mt Hood Community College - Gresham, OR

Mt Hood Community College, 26000 SE Stark St, Gresham, OR 97030. Mt Hood Community College is a medium sized college located in Gresham, Oregon. It is a public school with primarily 2-year programs and has 7,251 students. Mt Hood Community College has a less than one year program in Retailing and Retail Operations which graduated one student in 2008.

ITT Technical Institute-Portland - Portland, OR

ITT Technical Institute-Portland, 9500 NE Cascades Parkway, Portland, OR 97220. ITT Technical Institute-Portland is a small school located in Portland, Oregon. It is a private for-profit school with primarily 4-year or above programs. It has 816 students and an admission rate of 50%. ITT Technical Institute-Portland has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated one student in 2008.

Portland State University - Portland, OR

Portland State University, 724 SW Harrison, Portland, OR 97201. Portland State University is a large university located in Portland, Oregon. It is a public school with primarily 4-year or above programs. It has 25,959 students and an admission rate of 80%. Portland State University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated forty students in 2008.

Portland Community College - Portland, OR

Portland Community College, 12000 SW 49th Avenue, Portland, OR 97219-7132. Portland Community College is a large college located in Portland, Oregon. It is a public school with primarily 2-year programs and has 26,657 students. Portland Community College has a less than one year program in Retailing and Retail Operations which graduated one student in 2008.

Clark College - Vancouver, WA

Clark College, 1933 Fort Vancouver Way, Vancouver, WA 98663-3598. Clark College is a large college located in Vancouver, Washington. It is a public school with primarily 2-year programs and has 10,378 students. Clark College has a one to two year and an associate's degree program in Selling Skills and Sales Operations which graduated one and four students respectively in 2008.

Clackamas Community College - Oregon City, OR

Clackamas Community College, 19600 Molalla Ave, Oregon City, OR 97045-8980. Clackamas Community College is a medium sized college located in Oregon City, Oregon. It is a public school with primarily 2-year programs and has 6,701 students. Clackamas Community College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, one to two year and associate's degree.
  • Retailing and Retail Operations, less than one year, one to two year, and associate's degree.

Everest College-Portland - Portland, OR

Everest College-Portland, 425 SW Washington, Portland, OR 97204-2296. Everest College-Portland is a small college located in Portland, Oregon. It is a private for-profit school with primarily 2-year programs. It has 764 students and an admission rate of 49%. Everest College-Portland has a less than one year program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated ten students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Gresham, Oregon

Gresham, Oregon
Gresham, Oregon photo by Amadeust

Gresham is situated in Multnomah County, Oregon. It has a population of over 101,221, which has grown by 12.2% over the last ten years. The cost of living index in Gresham, 100, is near the national average. New single-family homes in Gresham cost $219,200 on average, which is above the state average. In 2008, one hundred three new homes were built in Gresham, down from three hundred five the previous year.

The top three industries for women in Gresham are health care, accommodation and food services, and educational services. For men, it is construction, accommodation and food services, and administrative and support and waste management services. The average travel time to work is about 27 minutes. More than 18.4% of Gresham residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.9%, is lower than the state average.

The unemployment rate in Gresham is 10.8%, which is greater than Oregon's average of 10.6%.

The percentage of Gresham residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the Presbyterian Church (USA) and the Charismatic Churches Independent.

Gresham is home to the Linnemann and the Ruby Junction Maintenance Facility-Portland Light Rail System as well as Kane City Park and Davis City Park. Visitors to Gresham can choose from Best Western, Gresham Suites and Shilo Inn-Gresham for temporary stays in the area.