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Career and Education Opportunities for Secretaries in Cleveland, Ohio

If you want to be a secretary, the Cleveland, Ohio area offers many opportunities both for education and employment. About 71,560 people are currently employed as secretaries in Ohio. By 2016, this is expected to shrink by 3% to about 69,130 people employed. This is not quite as good as the nation as a whole, where employment opportunities for secretaries are expected to grow by about 4.6%. In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

The income of a secretary is about $14 per hour or $29,740 annually on average in Ohio. In the U.S. as a whole, their income is about $13 hourly or $29,050 annually on average. Compared with people working in the overall category of Secretarial, people working as secretaries in Ohio earn less. They earn less than people working in the overall category of Secretarial nationally.

There are 103 schools of higher education in the Cleveland area, including eleven within twenty-five miles of Cleveland where you can get a degree to start your career as a secretary. Given that the most common education level for secretaries is a high school diploma or GED, you can expect to spend only a short time training to become a secretary if you already have a high school diploma.

CAREER DESCRIPTION: Secretary

Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Secretaries operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications. They also make copies of correspondence and other printed material. Equally important, secretaries have to answer telephones and give data to callers or transfer calls to appropriate individuals. They are often called upon to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs. They are expected to learn to operate new office technologies as they are developed and implemented. Finally, secretaries schedule and confirm appointments for clients or supervisors.

Every day, secretaries are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they read and understand documents and reports.

It is important for secretaries to conduct searches to discover needed data, using such sources as the Internet. They are often called upon to order and dispense supplies. They also open and distribute incoming mail and other material and answer routine letters. They are sometimes expected to locate and attach appropriate files to incoming correspondence requiring replies. Somewhat less frequently, secretaries are also expected to operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications.

Secretaries sometimes are asked to establish work procedures and schedules and keep track of the daily work of clerical staff. They also have to be able to collect and disburse funds from cash accounts, and keep archives of collections and disbursements and prepare and maintain paper and electronic filing systems for archives and other material. And finally, they sometimes have to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs.

Like many other jobs, secretaries must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Cleveland include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Bank Teller. Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
  • Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Secretary Training

University of Akron Main Campus - Akron, OH

University of Akron Main Campus, 302 Buchtel Common, Akron, OH 44325-4702. University of Akron Main Campus is a large university located in Akron, Ohio. It is a public school with primarily 4-year or above programs and has 24,202 students. University of Akron Main Campus has 2 areas of study related to Secretary. They are:

  • Administrative Assistant and Secretarial Science, less than one year and associate's degree which graduated one and five students respectively in 2008.
  • Executive Assistant/Executive Secretary, less than one year.

Lorain County Community College - Elyria, OH

Lorain County Community College, 1005 North Abbe Rd, Elyria, OH 44035-1691. Lorain County Community College is a large college located in Elyria, Ohio. It is a public school with primarily 2-year programs and has 11,242 students. Lorain County Community College has an associate's degree program in Administrative Assistant and Secretarial Science which graduated seven students in 2008.

Akron Adult Vocational Services - Akron, OH

Akron Adult Vocational Services, 147 Park St, Akron, OH 44308-1979. Akron Adult Vocational Services is a small school located in Akron, Ohio. It is a public school with primarily less-than 2-year programs and has 390 students. Akron Adult Vocational Services has a less than one year program in Administrative Assistant and Secretarial Science.

Ohio Business College-Lorain - Sheffield Village, OH

Ohio Business College-Lorain, 5095 Waterford Drive, Sheffield Village, OH 44053. Ohio Business College-Lorain is a small college located in Sheffield Village, Ohio. It is a private for-profit school with primarily 2-year programs and has 358 students. Ohio Business College-Lorain has a less than one year and an associate's degree program in Administrative Assistant and Secretarial Science which graduated two and three students respectively in 2008.

National College - Stow, OH

National College, 3855 Fishcreek Rd, Stow, OH 44224. National College is a small college located in Stow, Ohio. It is a private for-profit school with primarily 2-year programs and has 205 students. National College has an associate's degree program in Administrative Assistant and Secretarial Science.

Lakeland Community College - Kirtland, OH

Lakeland Community College, 7700 Clocktower Dr, Kirtland, OH 44094-5198. Lakeland Community College is a medium sized college located in Kirtland, Ohio. It is a public school with primarily 2-year programs and has 8,924 students. Lakeland Community College has a one to two year and an associate's degree program in Administrative Assistant and Secretarial Science which graduated three and seven students respectively in 2008.

Bryant and Stratton College-Eastlake Campus - Eastlake, OH

Bryant and Stratton College-Eastlake Campus, 35350 Curtis Blvd., Eastlake, OH 44095. Bryant and Stratton College-Eastlake Campus is a small college located in Eastlake, Ohio. It is a private for-profit school with primarily 4-year or above programs. It has 709 students and an admission rate of 68%. Bryant and Stratton College-Eastlake Campus has an associate's degree program in Administrative Assistant and Secretarial Science which graduated four students in 2008.

Cuyahoga Community College District - Cleveland, OH

Cuyahoga Community College District, 700 Carnegie Ave, Cleveland, OH 44115-2878. Cuyahoga Community College District is a large college located in Cleveland, Ohio. It is a public school with primarily 2-year programs and has 23,234 students. Cuyahoga Community College District has a one to two year and an associate's degree program in Administrative Assistant and Secretarial Science which graduated fifteen and three students respectively in 2008.

Bohecker College - Ravenna, OH

Bohecker College, 653 Enterprise Parkway, Ravenna, OH 44266. Bohecker College is a small college located in Ravenna, Ohio. It is a private for-profit school with primarily 2-year programs. It has 448 students and an admission rate of 95%. Bohecker College has an associate's degree program in Executive Assistant/Executive Secretary which graduated four students in 2008.

Bryant and Stratton College-Cleveland - Cleveland, OH

Bryant and Stratton College-Cleveland, 1700 E 13th St, Cleveland, OH 44114-3203. Bryant and Stratton College-Cleveland is a small college located in Cleveland, Ohio. It is a private for-profit school with primarily 4-year or above programs. It has 717 students and an admission rate of 53%. Bryant and Stratton College-Cleveland has an associate's degree program in Administrative Assistant and Secretarial Science which graduated four students in 2008.

Bryant and Stratton College-Parma - Parma, OH

Bryant and Stratton College-Parma, 12955 Snow Rd, Parma, OH 44130-3151. Bryant and Stratton College-Parma is a small college located in Parma, Ohio. It is a private for-profit school with primarily 4-year or above programs. It has 645 students and an admission rate of 40%. Bryant and Stratton College-Parma has an associate's degree program in Administrative Assistant and Secretarial Science which graduated four students in 2008.

LOCATION INFORMATION: Cleveland, Ohio

Cleveland, Ohio
Cleveland, Ohio photo by FlickreviewR

Cleveland is situated in Cuyahoga County, Ohio. It has a population of over 433,748, which has shrunk by 9.3% over the last ten years. The cost of living index in Cleveland, 81, is well below the national average. New single-family homes in Cleveland are valued at $94,100 on average, which is far less than the state average. In 2008, one hundred nine new homes were built in Cleveland, down from one hundred eighty-four the previous year.

The three big industries for women in Cleveland are health care, accommodation and food services, and educational services. For men, it is metal and metal products, construction, and accommodation and food services. The average travel time to work is about 26 minutes. More than 11.4% of Cleveland residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Cleveland is 10.5%, which is greater than Ohio's average of 10.0%.

The percentage of Cleveland residents that are affiliated with a religious congregation, 57.8%, is more than both the national and state average. Hellenic Orthodox Church of the Annunciation, Abyssinia Baptist Church and Highland Christian Church are among the churches located in Cleveland. The largest religious groups are the Catholic Church, the United Methodist Church and the American Baptist Churches in the USA.

Cleveland is home to the Mastick Woods Golf Course and the Dock Number 32 as well as Shaker Square Historic District and Newton Avenue Historic District. Shopping malls in the area include Shaker-Moreland Shopping Center, Shaker Square Shopping Center and Clark West 30th Shopping Center. Visitors to Cleveland can choose from Hilton Garden Inn Cleveland Gateway, Airport Sheraton and Extended Stayamerica for temporary stays in the area.