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Career and Education Opportunities for Computer Systems Support Specialists in Cleveland, Ohio

Computer systems support specialist career and educational opportunities abound in Cleveland, Ohio. About 4,860 people are currently employed as computer systems support specialists in Ohio. By 2016, this is expected to shrink 29% to about 3,470 people employed. This is not quite as good as the nation as a whole, where employment opportunities for computer systems support specialists are expected to shrink by about 18.6%. Computer systems support specialists generally monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

A person working as a computer systems support specialist can expect to earn about $16 per hour or $34,830 yearly on average in Ohio and about $17 per hour or $35,600 per year on average in the U.S. as a whole. Earnings for computer systems support specialists are better than earnings in the general category of Computer Operation in Ohio and better than general Computer Operation category earnings nationally.

There are 103 schools of higher education in the Cleveland area, including two within twenty-five miles of Cleveland where you can get a degree to start your career as a computer systems support specialist. Computer systems support specialists usually hold an Associate's, or other 2-year degree, so you can expect to spend about two years studying to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Cleveland include:

  • Computer Clerk. Operate data entry device.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Cleveland Institute of Electronics - Cleveland, OH

Cleveland Institute of Electronics, 1776 E 17th St, Cleveland, OH 44114. Cleveland Institute of Electronics is a small school located in Cleveland, Ohio. It is a private for-profit school with primarily 2-year programs and has 1,200 students. Cleveland Institute of Electronics has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated four students in 2008.

Bryant and Stratton College-Eastlake Campus - Eastlake, OH

Bryant and Stratton College-Eastlake Campus, 35350 Curtis Blvd., Eastlake, OH 44095. Bryant and Stratton College-Eastlake Campus is a small college located in Eastlake, Ohio. It is a private for-profit school with primarily 4-year or above programs. It has 709 students and an admission rate of 68%. Bryant and Stratton College-Eastlake Campus has an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated four students in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Cleveland, Ohio

Cleveland, Ohio
Cleveland, Ohio photo by FlickreviewR

Cleveland is situated in Cuyahoga County, Ohio. It has a population of over 433,748, which has shrunk by 9.3% over the last ten years. The cost of living index in Cleveland, 81, is well below the national average. New single-family homes in Cleveland are valued at $94,100 on average, which is far less than the state average. In 2008, one hundred nine new homes were built in Cleveland, down from one hundred eighty-four the previous year.

The three big industries for women in Cleveland are health care, accommodation and food services, and educational services. For men, it is metal and metal products, construction, and accommodation and food services. The average travel time to work is about 26 minutes. More than 11.4% of Cleveland residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Cleveland is 10.5%, which is greater than Ohio's average of 10.0%.

The percentage of Cleveland residents that are affiliated with a religious congregation, 57.8%, is more than both the national and state average. Hellenic Orthodox Church of the Annunciation, Abyssinia Baptist Church and Highland Christian Church are among the churches located in Cleveland. The largest religious groups are the Catholic Church, the United Methodist Church and the American Baptist Churches in the USA.

Cleveland is home to the Mastick Woods Golf Course and the Dock Number 32 as well as Shaker Square Historic District and Newton Avenue Historic District. Shopping malls in the area include Shaker-Moreland Shopping Center, Shaker Square Shopping Center and Clark West 30th Shopping Center. Visitors to Cleveland can choose from Hilton Garden Inn Cleveland Gateway, Airport Sheraton and Extended Stayamerica for temporary stays in the area.