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Career and Education Opportunities for Accounts Receivable Specialists in Cleveland, Ohio

For those living in the Cleveland, Ohio area, there are many career and education opportunities for accounts receivable specialists. About 19,150 people are currently employed as accounts receivable specialists in Ohio. By 2016, this is expected to grow by 22% to about 23,270 people employed. This is better than the national trend for accounts receivable specialists, which sees this job pool growing by about 19.3% over the next eight years. Accounts receivable specialists generally locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.

A person working as an accounts receivable specialist can expect to earn about $14 hourly or $29,430 per year on average in Ohio and about $14 per hour or $30,630 per year on average in the U.S. as a whole. Accounts receivable specialists earn more than people working in the category of Billing and Bookkeeping generally in Ohio and more than people in the Billing and Bookkeeping category nationally.

The Cleveland area is home to 103 schools of higher education, including four within twenty-five miles of Cleveland where you can get a degree as an accounts receivable specialist. Given that the most common education level for accounts receivable specialists is a high school diploma or GED, it will take only a short time to learn to be an accounts receivable specialist if you already have a high school diploma.

CAREER DESCRIPTION: Accounts Receivable Specialist

Accounts Receivable Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, accounts receivable specialists locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. They also duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.

Accounts receivable specialists answer customer questions regarding problems with their accounts. They also advise customers of needed actions and strategies for debt repayment. Equally important, accounts receivable specialists have to locate and notify customers of delinquent accounts by mail or personal visits to solicit payment. They are often called upon to talk with customers by telephone or in person to establish reasons for overdue payments and to review the terms of sales or credit contracts. They are expected to manage debt repayment or establish repayment schedules, on the basis of customers' financial situations. Finally, accounts receivable specialists perform various administrative functions for assigned accounts.

Every day, accounts receivable specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for accounts receivable specialists to trace delinquent customers to new addresses by inquiring at post offices or through the questioning of neighbors. They are often called upon to sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. They also notify credit departments, order products repossession or service disconnection, and turn over account archives to attorneys when customers fail to respond to collection attempts. They are sometimes expected to receive payments and post amounts paid to customer accounts. Somewhat less frequently, accounts receivable specialists are also expected to persuade customers to pay amounts due on credit accounts or nonpayable checks, or to return products.

They also have to be able to contact insurance companies to check on status of claims payments and write appeal letters for denial on claims And finally, they sometimes have to locate and monitor overdue accounts, using computers and a variety of automated systems.

Like many other jobs, accounts receivable specialists must be able to deal with stress and deal with situations calmly and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Cleveland include:

  • Bank Teller. Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
  • Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • Eligibility and Occupancy Interviewer. Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.
  • Gaming Cashier. Conduct financial transactions for patrons in gaming establishments. May reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Machine Operator. Operate machines that automatically perform mathematical processes, such as addition, subtraction, and division, to calculate and record billing, accounting, and other numerical data. Duties include operating special billing machines to prepare statements, bills, and invoices, and operating bookkeeping machines to copy and post data, make computations, and compile records of transactions.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

EDUCATIONAL OPPORTUNITIES: Accounts Receivable Specialist Training

Ohio Business College-Lorain - Sheffield Village, OH

Ohio Business College-Lorain, 5095 Waterford Drive, Sheffield Village, OH 44053. Ohio Business College-Lorain is a small college located in Sheffield Village, Ohio. It is a private for-profit school with primarily 2-year programs and has 358 students. Ohio Business College-Lorain has an associate's degree program in Banking and Financial Support Services which graduated one student in 2008.

Lorain County Community College - Elyria, OH

Lorain County Community College, 1005 North Abbe Rd, Elyria, OH 44035-1691. Lorain County Community College is a large college located in Elyria, Ohio. It is a public school with primarily 2-year programs and has 11,242 students. Lorain County Community College has an associate's degree program in Banking and Financial Support Services which graduated two students in 2008.

Cuyahoga Community College District - Cleveland, OH

Cuyahoga Community College District, 700 Carnegie Ave, Cleveland, OH 44115-2878. Cuyahoga Community College District is a large college located in Cleveland, Ohio. It is a public school with primarily 2-year programs and has 23,234 students. Cuyahoga Community College District has a one to two year and an associate's degree program in Banking and Financial Support Services which graduated two and one students respectively in 2008.

Case Western Reserve University - Cleveland, OH

Case Western Reserve University, 10900 Euclid Ave, Cleveland, OH 44106. Case Western Reserve University is a medium sized university located in Cleveland, Ohio. It is a private not-for-profit school with primarily 4-year or above programs. It has 9,814 students and an admission rate of 73%. Case Western Reserve University has a master's degree program in Banking and Financial Support Services which graduated ten students in 2008.

LOCATION INFORMATION: Cleveland, Ohio

Cleveland, Ohio
Cleveland, Ohio photo by FlickreviewR

Cleveland is situated in Cuyahoga County, Ohio. It has a population of over 433,748, which has shrunk by 9.3% over the last ten years. The cost of living index in Cleveland, 81, is well below the national average. New single-family homes in Cleveland are valued at $94,100 on average, which is far less than the state average. In 2008, one hundred nine new homes were built in Cleveland, down from one hundred eighty-four the previous year.

The three big industries for women in Cleveland are health care, accommodation and food services, and educational services. For men, it is metal and metal products, construction, and accommodation and food services. The average travel time to work is about 26 minutes. More than 11.4% of Cleveland residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Cleveland is 10.5%, which is greater than Ohio's average of 10.0%.

The percentage of Cleveland residents that are affiliated with a religious congregation, 57.8%, is more than both the national and state average. Hellenic Orthodox Church of the Annunciation, Abyssinia Baptist Church and Highland Christian Church are among the churches located in Cleveland. The largest religious groups are the Catholic Church, the United Methodist Church and the American Baptist Churches in the USA.

Cleveland is home to the Mastick Woods Golf Course and the Dock Number 32 as well as Shaker Square Historic District and Newton Avenue Historic District. Shopping malls in the area include Shaker-Moreland Shopping Center, Shaker Square Shopping Center and Clark West 30th Shopping Center. Visitors to Cleveland can choose from Hilton Garden Inn Cleveland Gateway, Airport Sheraton and Extended Stayamerica for temporary stays in the area.