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Career and Education Opportunities for Hotel or Motel Managers in Cleveland, Ohio

Hotel or motel manager career and educational opportunities abound in Cleveland, Ohio. There are currently 1,730 jobs for hotel or motel managers in Ohio and this is projected to grow 3% to 1,780 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for hotel or motel managers are expected to grow by about 4.7%. Hotel or motel managers generally plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

The income of a hotel or motel manager is about $18 per hour or $39,110 yearly on average in Ohio. In the U.S. as a whole, their income is about $22 per hour or $45,800 per year on average. Earnings for hotel or motel managers are not quite as good as earnings in the general category of Services in Ohio and not quite as good as general Services category earnings nationally. People working as hotel or motel managers can fill a number of jobs, such as: front office agent, hotel manager, and hotel operation manager.

The Cleveland area is home to 103 schools of higher education, including three within twenty-five miles of Cleveland where you can get a degree as a hotel or motel manager. Given that the most common education level for hotel or motel managers is an Associate's, or other 2-year degree, you can expect to spend about two years training to become a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Cleveland include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

University of Akron Main Campus - Akron, OH

University of Akron Main Campus, 302 Buchtel Common, Akron, OH 44325-4702. University of Akron Main Campus is a large university located in Akron, Ohio. It is a public school with primarily 4-year or above programs and has 24,202 students. University of Akron Main Campus has 3 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, less than one year and associate's degree which graduated three and one students respectively in 2008.
  • Hotel/Motel Administration/Management, less than one year, associate's degree, and bachelor's degree which graduated zero, six, and zero students respectively in 2008.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated zero and two students respectively in 2008.

Cuyahoga Community College District - Cleveland, OH

Cuyahoga Community College District, 700 Carnegie Ave, Cleveland, OH 44115-2878. Cuyahoga Community College District is a large college located in Cleveland, Ohio. It is a public school with primarily 2-year programs and has 23,234 students. Cuyahoga Community College District has a one to two year and an associate's degree program in Hotel/Motel Administration/Management which graduated one and two students respectively in 2008.

Lakeland Community College - Kirtland, OH

Lakeland Community College, 7700 Clocktower Dr, Kirtland, OH 44094-5198. Lakeland Community College is a medium sized college located in Kirtland, Ohio. It is a public school with primarily 2-year programs and has 8,924 students. Lakeland Community College has a one to two year and an associate's degree program in Hospitality Administration/Management which graduated one and two students respectively in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Cleveland, Ohio

Cleveland, Ohio
Cleveland, Ohio photo by FlickreviewR

Cleveland is situated in Cuyahoga County, Ohio. It has a population of over 433,748, which has shrunk by 9.3% over the last ten years. The cost of living index in Cleveland, 81, is well below the national average. New single-family homes in Cleveland are valued at $94,100 on average, which is far less than the state average. In 2008, one hundred nine new homes were built in Cleveland, down from one hundred eighty-four the previous year.

The three big industries for women in Cleveland are health care, accommodation and food services, and educational services. For men, it is metal and metal products, construction, and accommodation and food services. The average travel time to work is about 26 minutes. More than 11.4% of Cleveland residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Cleveland is 10.5%, which is greater than Ohio's average of 10.0%.

The percentage of Cleveland residents that are affiliated with a religious congregation, 57.8%, is more than both the national and state average. Hellenic Orthodox Church of the Annunciation, Abyssinia Baptist Church and Highland Christian Church are among the churches located in Cleveland. The largest religious groups are the Catholic Church, the United Methodist Church and the American Baptist Churches in the USA.

Cleveland is home to the Mastick Woods Golf Course and the Dock Number 32 as well as Shaker Square Historic District and Newton Avenue Historic District. Shopping malls in the area include Shaker-Moreland Shopping Center, Shaker Square Shopping Center and Clark West 30th Shopping Center. Visitors to Cleveland can choose from Hilton Garden Inn Cleveland Gateway, Airport Sheraton and Extended Stayamerica for temporary stays in the area.