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Career and Education Opportunities for Secretaries

In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Select a state from the map below to find education opportunities to begin your Secretary career.


Highlighted states contain educational opportunities in Secretarial


Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

Secretaries operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications. They also make copies of correspondence and other printed material. Equally important, secretaries have to answer telephones and give data to callers or transfer calls to appropriate individuals. They are often called upon to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs. They are expected to learn to operate new office technologies as they are developed and implemented. Finally, secretaries schedule and confirm appointments for clients or supervisors.

Every day, secretaries are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they read and understand documents and reports.