Career and Education Opportunities for Dispatchers
In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Select a state from the map below to find education opportunities to begin your Dispatcher career.
STATES WITH Dispatcher OPPORTUNITIES
JOB DESCRIPTION: Dispatcher
Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.
Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.