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Career and Education Opportunities for Receptionists

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Select a state from the map below to find education opportunities to begin your Receptionist career.

STATES WITH Receptionist OPPORTUNITIES

Highlighted states contain educational opportunities in Clerical

JOB DESCRIPTION: Receptionist

Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.