Career and Education Opportunities for Receptionists in Bismarck, North Dakota
There are many career and education opportunities for receptionists in the Bismarck, North Dakota area. About 2,880 people are currently employed as receptionists in North Dakota. By 2016, this is expected to grow 12% to about 3,230 people employed. This is not quite as good as the national trend for receptionists, which sees this job pool growing by about 15.2% over the next eight years. Receptionists generally answer inquiries and obtain information for general public, customers, and other interested parties.
The income of a receptionist is about $10 hourly or $22,360 yearly on average in North Dakota. In the U.S. as a whole, their income is about $11 per hour or $24,550 annually on average. Incomes for receptionists are not quite as good as in the overall category of Clerical in North Dakota, and not quite as good as the overall Clerical category nationally.
There is one school within twenty-five miles of Bismarck where you can study to be a receptionist, among six schools of higher education total in the Bismarck area. Receptionists usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a receptionist if you already have a high school diploma.
CAREER DESCRIPTION: Receptionist
In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.
Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.
Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.
Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.
Similar jobs with educational opportunities in Bismarck include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Receptionist Training
United Tribes Technical College - Bismarck, ND
United Tribes Technical College, 3315 University Dr, Bismarck, ND 58504. United Tribes Technical College is a small college located in Bismarck, North Dakota. It is a private not-for-profit school with primarily 2-year programs and has 371 students. United Tribes Technical College has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated zero and ten students respectively in 2008.
LOCATION INFORMATION: Bismarck, North Dakota
Bismarck is situated in Burleigh County, North Dakota. It has a population of over 60,389, which has grown by 8.7% in the past ten years. The cost of living index in Bismarck, 81, is well below the national average. New single-family homes in Bismarck are valued at $168,700 on average, which is below the state average. In 2008, two hundred fifty-nine new homes were built in Bismarck, down from two hundred seventy the previous year.
The top three industries for women in Bismarck are health care, educational services, and public administration. For men, it is construction, public administration, and health care. The average commute to work is about 14 minutes. More than 29.4% of Bismarck residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.7%, is higher than the state average.
The unemployment rate in Bismarck is 2.7%, which is less than North Dakota's average of 3.2%. About 8.4% of Bismarck's residents are below the poverty line, which is better than the state average.
The percentage of Bismarck residents that are affiliated with a religious congregation, 77.8%, is more than both the national and state average. The most common religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.
Bismarck is home to Pioneer Park and Riverside Park. Shopping malls in the area include Kirkwood Plaza Shopping Center, Northbrook Shopping Center and Gateway Mall. Visitors to Bismarck can choose from Americinn Lodge & Suites, Super 8 of Bismarck and Ramada Inn for temporary stays in the area.