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Career and Education Opportunities for Order Clerks in Bismarck, North Dakota

Bismarck, North Dakota provides a wide variety of opportunities, both career and educational, for order clerks. About 410 people are currently employed as order clerks in North Dakota. By 2016, this is expected to shrink by 25% to 310 people employed. This is better than the nation as a whole, where employment opportunities for order clerks are expected to shrink by about 26.1%. In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.

Income for order clerks is about $12 per hour or $26,670 annually on average in North Dakota. Nationally, their income is about $13 per hour or $27,990 annually. Compared with people working in the overall category of Clerical, people working as order clerks in North Dakota earn more. They earn less than people working in the overall category of Clerical nationally.

There are six schools of higher education in the Bismarck area, including one within twenty-five miles of Bismarck where you can get a degree to start your career as an order clerk. Order clerks usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be an order clerk if you already have a high school diploma.

CAREER DESCRIPTION: Order Clerk

Order Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.

Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.

Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.

Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.

Like many other jobs, order clerks must be reliable and have exceptional integrity.

Similar jobs with educational opportunities in Bismarck include:

  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Order Clerk Training

United Tribes Technical College - Bismarck, ND

United Tribes Technical College, 3315 University Dr, Bismarck, ND 58504. United Tribes Technical College is a small college located in Bismarck, North Dakota. It is a private not-for-profit school with primarily 2-year programs and has 371 students. United Tribes Technical College has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated zero and ten students respectively in 2008.

CERTIFICATIONS

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Bismarck, North Dakota

Bismarck, North Dakota
Bismarck, North Dakota photo by Bobak

Bismarck is situated in Burleigh County, North Dakota. It has a population of over 60,389, which has grown by 8.7% in the past ten years. The cost of living index in Bismarck, 81, is well below the national average. New single-family homes in Bismarck are valued at $168,700 on average, which is below the state average. In 2008, two hundred fifty-nine new homes were built in Bismarck, down from two hundred seventy the previous year.

The top three industries for women in Bismarck are health care, educational services, and public administration. For men, it is construction, public administration, and health care. The average commute to work is about 14 minutes. More than 29.4% of Bismarck residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.7%, is higher than the state average.

The unemployment rate in Bismarck is 2.7%, which is less than North Dakota's average of 3.2%. About 8.4% of Bismarck's residents are below the poverty line, which is better than the state average.

The percentage of Bismarck residents that are affiliated with a religious congregation, 77.8%, is more than both the national and state average. The most common religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Bismarck is home to Pioneer Park and Riverside Park. Shopping malls in the area include Kirkwood Plaza Shopping Center, Northbrook Shopping Center and Gateway Mall. Visitors to Bismarck can choose from Americinn Lodge & Suites, Super 8 of Bismarck and Ramada Inn for temporary stays in the area.