Career and Education Opportunities for Hotel or Motel Managers in Winston-Salem, North Carolina
Hotel or motel managers can find many career and educational opportunities in the Winston-Salem, North Carolina area. Currently, 3,780 people work as hotel or motel managers in North Carolina. This is expected to grow 13% to 4,280 people by 2016. This is better than the nation as a whole, where employment opportunities for hotel or motel managers are expected to grow by about 4.7%. In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Income for hotel or motel managers is about $18 hourly or $39,110 annually on average in North Carolina. Nationally, their income is about $22 hourly or $45,800 per year. Earnings for hotel or motel managers are not quite as good as earnings in the general category of Services in North Carolina and not quite as good as general Services category earnings nationally. Hotel or motel managers work in a variety of jobs, including: resident manager, front office agent, and apartment coordinator.
There are eighteen schools of higher education in the Winston-Salem area, including one within twenty-five miles of Winston-Salem where you can get a degree to start your career as a hotel or motel manager. Hotel or motel managers usually hold an Associate's, or other 2-year degree, so you can expect to spend about two years training to become a hotel or motel manager if you already have a high school diploma.
CAREER DESCRIPTION: Hotel or Motel Manager
In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.
Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.
It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.
They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.
Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.
Similar jobs with educational opportunities in Winston-Salem include:
- Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training
Guilford Technical Community College - Jamestown, NC
Guilford Technical Community College, 601 High Point Rd, Jamestown, NC 27282. Guilford Technical Community College is a large college located in Jamestown, North Carolina. It is a public school with primarily 2-year programs and has 11,289 students. Guilford Technical Community College has an associate's degree program in Hotel/Motel Administration/Management which graduated seven students in 2008.
Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
For more information, see the American Society for Quality website.
Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.
For more information, see the Dynamic Works Institute website.
Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.
For more information, see the Institute of Certified Professional Managers website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.
For more information, see the Project Management Institute website.
LOCATION INFORMATION: Winston-Salem, North Carolina
Winston-Salem is situated in Forsyth County, North Carolina. It has a population of over 217,600, which has grown by 17.1% in the past ten years. The cost of living index in Winston-Salem, 83, is well below the national average. New single-family homes in Winston-Salem cost $76,600 on average, which is far less than the state average. In 2008, 1,032 new homes were built in Winston-Salem, down from 1,706 the previous year.
The top three industries for women in Winston-Salem are health care, educational services, and finance and insurance. For men, it is construction, health care, and accommodation and food services. The average travel time to work is about 20 minutes. More than 30.3% of Winston-Salem residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 11.0%, is higher than the state average.
The unemployment rate in Winston-Salem is 9.0%, which is less than North Carolina's average of 10.6%.
The percentage of Winston-Salem residents that are affiliated with a religious congregation, 50.4%, is more than both the national and state average. Wachovia Arbor Church, Mount Zion Church and Hope Church are all churches located in Winston-Salem. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Moravian Church in America.
Winston-Salem is home to the Stafford Center and the Dixie Classics Fairgrounds as well as Forest Park and Mineral Springs Park. Shopping centers in the area include College Plaza Shopping Center, College Village Shopping Center and Club Haven Shopping Center.