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Career and Education Opportunities for Office Managers in Raleigh, North Carolina

There is a wide variety of career and education opportunities for office managers in the Raleigh, North Carolina area. There are currently 40,320 jobs for office managers in North Carolina and this is projected to grow 11% to 44,900 jobs by 2016. This is the same as the national trend for office managers, which sees this job pool growing by about 11.0% over the next eight years. Office managers generally supervise and coordinate the activities of clerical and administrative support workers.

The income of an office manager is about $20 hourly or $42,050 per year on average in North Carolina. In the U.S. as a whole, their income is about $22 per hour or $45,790 per year on average. Compared with people working in the overall category of Management, people working as office managers in North Carolina earn the same. They earn the same as people working in the overall category of Management nationally.

There are twenty-nine schools of higher education in the Raleigh area, including four within twenty-five miles of Raleigh where you can get a degree to start your career as an office manager. The most common level of education for office managers is a high school diploma or GED. You can expect to spend only a short time studying to be an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Wake Technical Community College - Raleigh, NC

Wake Technical Community College, 9101 Fayetteville Road, Raleigh, NC 27603-5696. Wake Technical Community College is a large college located in Raleigh, North Carolina. It is a public school with primarily 2-year programs and has 14,839 students. Wake Technical Community College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision which graduated eighteen, five, and fourteen students respectively in 2008.

Central Carolina Community College - Sanford, NC

Central Carolina Community College, 1105 Kelly Dr, Sanford, NC 27330-9840. Central Carolina Community College is a small college located in Sanford, North Carolina. It is a public school with primarily 2-year programs and has 4,753 students. Central Carolina Community College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision which graduated fifty-four, twenty-eight, and eleven students respectively in 2008.

Johnston Community College - Smithfield, NC

Johnston Community College, 245 College Road, Smithfield, NC 27577-2350. Johnston Community College is a small college located in Smithfield, North Carolina. It is a public school with primarily 2-year programs and has 4,128 students. Johnston Community College has a less than one year and an associate's degree program in Office Management and Supervision which graduated forty-four and seven students respectively in 2008.

Durham Technical Community College - Durham, NC

Durham Technical Community College, 1637 Lawson St, Durham, NC 27703-5023. Durham Technical Community College is a medium sized college located in Durham, North Carolina. It is a public school with primarily 2-year programs and has 5,214 students. Durham Technical Community College has a less than one year and an associate's degree program in Office Management and Supervision which graduated one and two students respectively in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Raleigh, North Carolina

Raleigh, North Carolina
Raleigh, North Carolina photo by Jmturner

Raleigh is located in Wake County, North Carolina. It has a population of over 392,552, which has grown by 42.2% over the last ten years. The cost of living index in Raleigh, 88, is well below the national average. New single-family homes in Raleigh are valued at $217,600 on average, which is far greater than the state average. In 2008, 1,685 new homes were built in Raleigh, down from 3,224 the previous year.

The top three industries for women in Raleigh are educational services, health care, and accommodation and food services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average commute to work is about 22 minutes. More than 44.9% of Raleigh residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 14.4%, is higher than the state average.

The unemployment rate in Raleigh is 7.2%, which is less than North Carolina's average of 10.6%.

The percentage of Raleigh residents that are affiliated with a religious congregation, 43.8%, is less than both the national and state average. Highland Church, Hillcrest Church and Wake Chapel are all churches located in Raleigh. The most prominent religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Raleigh is home to the North Ridge Country Club and the Pamlico Junction as well as Carl Alwin Schenck Memorial Forest and Rothgeb Park. Visitors to Raleigh can choose from Hampton Inn - Capital Blvd. North, Best Western Raleigh Inn and Diamond Hospitality Inc for temporary stays in the area.