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Human Resources and Customer Service: Career and Education Opportunities in North Carolina

Human Resources and Customer Service: Human Services personnel are focused on people, both inside and outside of an organization, and the organization's relationship with them. Working in areas as diverse as HR and customer service, these workers handle the human side of organizations.

North Carolina
North Carolina photo by Jan van der Crabben

North Carolina has a population of 9,380,884, which has grown by 16.54% over the past 10 years. Nicknamed the "Tar Heel State," its capital is Raleigh, though its most populous city is Charlotte. In 2008, there were a total of 5,497,808 jobs in North Carolina. The average annual income was $35,249 in 2008, up from $34,865 the preceding year. The unemployment rate in North Carolina was 10.6% in 2009, which has grown by 4.4% since the previous year. Approximately 22.5% of North Carolina residents have college degrees, which is lower than the national average.

The top industries in North Carolina include beverage product manufacturing, tobacco manufacturing, and pharmaceutical preparation manufacturing. Notable tourist destinations include the Mint Hill Country Doctors Museum, the Levine Museum of the New South, and the McGill Rose Garden.

CITIES WITH Human Resources and Customer Service OPPORTUNITIES IN North Carolina


Featured Online Colleges

Everest University
Liberty University
American InterContinental University Online

CAREERS WITHIN Human Resources and Customer Service

Customer Care Specialist

Customer Care Specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Customer Care Specialists need to read and understand what has been read. They also need to look for ways to help others.
Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing. Eligibility and Occupancy Interviewers need to listen well to others and take in their information and issues. They also need to speak clearly and communicate with others.
Human Resources Administrator

Human Resources Administrators compile and keep personnel records. Human Resources Administrators need to listen well to others and take in their information and issues. They also need to listen well to others and take in their information and issues.