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Career and Education Opportunities for Retail Sales Managers in Greensboro, North Carolina

If you want to be a retail sales manager, the Greensboro, North Carolina area offers many opportunities both for education and employment. About 71,000 people are currently employed as retail sales managers in North Carolina. By 2016, this is expected to grow by 10% to 77,990 people employed. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $15 per hour or $31,880 annually on average in North Carolina and about $16 hourly or $35,310 annually on average nationally. Retail sales managers earn less than people working in the category of Sales and Clerical generally in North Carolina and less than people in the Sales and Clerical category nationally.

The Greensboro area is home to thirty schools of higher education, including two within twenty-five miles of Greensboro where you can get a degree as a retail sales manager. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Greensboro include:

  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Forsyth Technical Community College - Winston Salem, NC

Forsyth Technical Community College, 2100 Silas Creek Pky, Winston Salem, NC 27103-5197. Forsyth Technical Community College is a medium sized college located in Winston Salem, North Carolina. It is a public school with primarily 2-year programs and has 6,748 students. Forsyth Technical Community College has an associate's degree program in E-Commerce/Electronic Commerce.

High Point University - High Point, NC

High Point University, 833 Montlieu Ave, High Point, NC 27262-3598. High Point University is a small university located in High Point, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,384 students and an admission rate of 74%. High Point University has a bachelor's degree program in Special Products Marketing Operations which graduated ten students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Greensboro, North Carolina

Greensboro, North Carolina
Greensboro, North Carolina photo by Yassie

Greensboro is situated in Guilford County, North Carolina. It has a population of over 250,642, which has grown by 11.9% over the last ten years. The cost of living index in Greensboro, 84, is well below the national average. New single-family homes in Greensboro are priced at $140,500 on average, which is well below the state average. In 2008, seven hundred fifty-three new homes were built in Greensboro, down from 1,516 the previous year.

The top three industries for women in Greensboro are educational services, health care, and finance and insurance. For men, it is construction, accommodation and food services, and educational services. The average travel time to work is about 20 minutes. More than 33.9% of Greensboro residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.8%, is higher than the state average.

The unemployment rate in Greensboro is 10.5%, which is less than North Carolina's average of 10.6%.

The percentage of Greensboro residents that are affiliated with a religious congregation, 46.7%, is less than the national average but more than the state average. Muirs Chapel, Mount Tabor Church and Bass Chapel are all churches located in Greensboro. The most common religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Greensboro is home to the Holden Plaza and the English Market as well as Shannon Woods Park and Lake Daniel Park. Shopping centers in the area include Greenbriar Mall, Golden Gate Shopping Center and Carolina Circle Shopping Mall. Visitors to Greensboro can choose from Greensboro Days Inn, Execustay by Marriot and Biltmore Hotel for temporary stays in the area.