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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Greensboro, North Carolina

If you want to be an eligibility and occupancy interviewer, the Greensboro, North Carolina area offers many opportunities both for education and employment. There are currently 9,270 working eligibility and occupancy interviewers in North Carolina; this should grow by 6% to about 9,800 working eligibility and occupancy interviewers in the state by 2016. This is not quite as good as the national trend for eligibility and occupancy interviewers, which sees this job pool growing by about 9.2% over the next eight years. Eligibility and occupancy interviewers generally determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers earn about $15 per hour or $31,330 per year on average in North Carolina and about $18 hourly or $39,310 per year on average nationally. Incomes for eligibility and occupancy interviewers are better than in the overall category of Human Resources and Customer Service in North Carolina, and better than the overall Human Resources and Customer Service category nationally.

The Greensboro area is home to thirty schools of higher education, including one within twenty-five miles of Greensboro where you can get a degree as an eligibility and occupancy interviewer. Given that the most common education level for eligibility and occupancy interviewers is a high school diploma or GED, you can expect to spend only a short time studying to be an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

University of North Carolina at Greensboro - Greensboro, NC

University of North Carolina at Greensboro, 1000 Spring Garden St, Greensboro, NC 27402-6170. University of North Carolina at Greensboro is a large university located in Greensboro, North Carolina. It is a public school with primarily 4-year or above programs. It has 19,768 students and an admission rate of 71%. University of North Carolina at Greensboro has a master's degree program in Community Organization and Advocacy which graduated nineteen students in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Greensboro, North Carolina

Greensboro, North Carolina
Greensboro, North Carolina photo by Yassie

Greensboro is situated in Guilford County, North Carolina. It has a population of over 250,642, which has grown by 11.9% over the last ten years. The cost of living index in Greensboro, 84, is well below the national average. New single-family homes in Greensboro are priced at $140,500 on average, which is well below the state average. In 2008, seven hundred fifty-three new homes were built in Greensboro, down from 1,516 the previous year.

The top three industries for women in Greensboro are educational services, health care, and finance and insurance. For men, it is construction, accommodation and food services, and educational services. The average travel time to work is about 20 minutes. More than 33.9% of Greensboro residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.8%, is higher than the state average.

The unemployment rate in Greensboro is 10.5%, which is less than North Carolina's average of 10.6%.

The percentage of Greensboro residents that are affiliated with a religious congregation, 46.7%, is less than the national average but more than the state average. Muirs Chapel, Mount Tabor Church and Bass Chapel are all churches located in Greensboro. The most common religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Greensboro is home to the Holden Plaza and the English Market as well as Shannon Woods Park and Lake Daniel Park. Shopping centers in the area include Greenbriar Mall, Golden Gate Shopping Center and Carolina Circle Shopping Mall. Visitors to Greensboro can choose from Greensboro Days Inn, Execustay by Marriot and Biltmore Hotel for temporary stays in the area.