Career and Education Opportunities for Retail Sales Managers in Durham, North Carolina
If you want to be a retail sales manager, the Durham, North Carolina area offers many opportunities both for education and employment. About 71,000 people are currently employed as retail sales managers in North Carolina. By 2016, this is expected to grow by 10% to about 77,990 people employed. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. Retail sales managers generally directly supervise sales workers in a retail establishment or department.
A person working as a retail sales manager can expect to earn about $15 hourly or $31,880 per year on average in North Carolina and about $16 hourly or $35,310 annually on average in the U.S. as a whole. Incomes for retail sales managers are not quite as good as in the overall category of Sales and Clerical in North Carolina, and not quite as good as the overall Sales and Clerical category nationally.
There are twenty-six schools of higher education in the Durham area, including three within twenty-five miles of Durham where you can get a degree to start your career as a retail sales manager. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.
CAREER DESCRIPTION: Retail Sales Manager
In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.
Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.
It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.
Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.
Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.
Similar jobs with educational opportunities in Durham include:
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training
Wake Technical Community College - Raleigh, NC
Wake Technical Community College, 9101 Fayetteville Road, Raleigh, NC 27603-5696. Wake Technical Community College is a large college located in Raleigh, North Carolina. It is a public school with primarily 2-year programs and has 14,839 students. Wake Technical Community College has a less than one year and an associate's degree program in E-Commerce/Electronic Commerce which graduated four and two students respectively in 2008.
Piedmont Community College - Roxboro, NC
Piedmont Community College, 1715 College Dr, Roxboro, NC 27573. Piedmont Community College is a small college located in Roxboro, North Carolina. It is a public school with primarily 2-year programs and has 2,590 students. Piedmont Community College has less than one year, one to two year, and associate's degree programs in E-Commerce/Electronic Commerce which graduated one, zero, and one students respectively in 2008.
Vance-Granville Community College - Henderson, NC
Vance-Granville Community College, I85 and Poplar Creek Rd, Henderson, NC 27536. Vance-Granville Community College is a small college located in Henderson, North Carolina. It is a public school with primarily 2-year programs and has 4,686 students. Vance-Granville Community College has an associate's degree program in E-Commerce/Electronic Commerce which graduated one student in 2008.
Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.
For more information, see the National Association of College Bookstores website.
Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.
For more information, see the National Association of Sales Professionals website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Durham, North Carolina
Durham is situated in Durham County, North Carolina. It has a population of over 223,284, which has grown by 19.4% over the last ten years. The cost of living index in Durham, 86, is well below the national average. New single-family homes in Durham are valued at $187,200 on average, which is well above the state average. In 2008, 1,082 new homes were built in Durham, down from 1,574 the previous year.
The three most popular industries for women in Durham are health care, educational services, and professional, scientific, and technical services. For men, it is construction, educational services, and health care. The average commute to work is about 21 minutes. More than 41.8% of Durham residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 18.3%, is higher than the state average.
The unemployment rate in Durham is 7.3%, which is less than North Carolina's average of 10.6%.
The percentage of Durham residents that are affiliated with a religious congregation, 39.3%, is less than both the national and state average. Laymans Church, Holy Infant Church and Homestead Heights Church are among the churches located in Durham. The most prominent religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.
Durham is home to the Hope Valley Country Club and the Union Building as well as Durham County Stadium and Northgate Park. Shopping centers in the area include South Square Mall, Lakewood Shopping Center and Kings Plaza Shopping Center. Visitors to Durham can choose from Brownestone Inn, Durham-Days Inn ) and Hilton Durham for temporary stays in the area.