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Career and Education Opportunities for Hotel or Motel Managers in Durham, North Carolina

There is a wide variety of career and education opportunities for hotel or motel managers in the Durham, North Carolina area. There are currently 3,780 jobs for hotel or motel managers in North Carolina and this is projected to grow 13% to about 4,280 jobs by 2016. This is better than the national trend for hotel or motel managers, which sees this job pool growing by about 4.7% over the next eight years. In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers earn about $18 hourly or $39,110 yearly on average in North Carolina and about $22 hourly or $45,800 yearly on average nationally. Hotel or motel managers earn less than people working in the category of Services generally in North Carolina and less than people in the Services category nationally. People working as hotel or motel managers can fill a number of jobs, such as: innkeeper, tourist home keeper, and front office manager.

There are two schools within twenty-five miles of Durham where you can study to be a hotel or motel manager, among twenty-six schools of higher education total in the Durham area. Given that the most common education level for hotel or motel managers is an Associate's, or other 2-year degree, it will take about two years to learn to be a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Durham include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

Wake Technical Community College - Raleigh, NC

Wake Technical Community College, 9101 Fayetteville Road, Raleigh, NC 27603-5696. Wake Technical Community College is a large college located in Raleigh, North Carolina. It is a public school with primarily 2-year programs and has 14,839 students. Wake Technical Community College has a less than one year and an associate's degree program in Hotel/Motel Administration/Management which graduated one and eight students respectively in 2008.

North Carolina Central University - Durham, NC

North Carolina Central University, 1801 Fayetteville Street, Durham, NC 27707. North Carolina Central University is a medium sized university located in Durham, North Carolina. It is a public school with primarily 4-year or above programs. It has 8,033 students and an admission rate of 74%. North Carolina Central University has a bachelor's degree program in Hospitality Administration/Management which graduated thirteen students in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Durham, North Carolina

Durham, North Carolina
Durham, North Carolina photo by Specious

Durham is situated in Durham County, North Carolina. It has a population of over 223,284, which has grown by 19.4% over the last ten years. The cost of living index in Durham, 86, is well below the national average. New single-family homes in Durham are valued at $187,200 on average, which is well above the state average. In 2008, 1,082 new homes were built in Durham, down from 1,574 the previous year.

The three most popular industries for women in Durham are health care, educational services, and professional, scientific, and technical services. For men, it is construction, educational services, and health care. The average commute to work is about 21 minutes. More than 41.8% of Durham residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 18.3%, is higher than the state average.

The unemployment rate in Durham is 7.3%, which is less than North Carolina's average of 10.6%.

The percentage of Durham residents that are affiliated with a religious congregation, 39.3%, is less than both the national and state average. Laymans Church, Holy Infant Church and Homestead Heights Church are among the churches located in Durham. The most prominent religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Durham is home to the Hope Valley Country Club and the Union Building as well as Durham County Stadium and Northgate Park. Shopping centers in the area include South Square Mall, Lakewood Shopping Center and Kings Plaza Shopping Center. Visitors to Durham can choose from Brownestone Inn, Durham-Days Inn ) and Hilton Durham for temporary stays in the area.