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Career and Education Opportunities for Computer Support Specialists in North Carolina

North Carolina has a population of 9,380,884, which has grown by 16.54% in the last 10 years. Nicknamed the "Tar Heel State," its capital is Raleigh, though its most populous city is Charlotte.

There are currently 15,850 working computer support specialists in North Carolina; this should grow by 17% to 18,540 working computer support specialists in the state by 2016. This is better than the nation as a whole, where employment opportunities for computer support specialists are expected to grow by about 13.8%. In general, computer support specialists provide technical assistance to computer system users.

Computer support specialists earn about $20 hourly or $42,340 annually on average in North Carolina and about $20 hourly or $43,450 yearly on average nationally. Computer support specialists earn less than people working in the category of Computer generally in North Carolina and less than people in the Computer category nationally. People working as computer support specialists can fill a number of jobs, such as: call center supervisor, information technology consultant , and computer trainer.

In 2008, there were a total of 5,497,808 jobs in North Carolina. The average annual income was $35,249 in 2008, up from $34,865 the preceding year. The unemployment rate in North Carolina was 10.6% in 2009, which has grown by 4.4% since the previous year. Approximately 22.5% of North Carolina residents have college degrees, which is lower than the national average.

The top industries in North Carolina include beverage product manufacturing, tobacco manufacturing, and pharmaceutical preparation manufacturing. Notable tourist attractions include the Hezekiah Alexander Homesite, the Mint Hill Country Doctors Museum, and the Carolinas Aviation Museum.

CITIES WITH Computer Support Specialist OPPORTUNITIES IN North Carolina


JOB DESCRIPTION: Computer Support Specialist

Computer Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer support specialists provide technical assistance to computer system users. They also answer questions or resolve computer problems for clients in person, via telephone or from remote location.

Every day, computer support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

Similar jobs with educational opportunities in North Carolina include:

  • Applications Programmer. Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team.
  • Computer Programmer. Convert project specifications and statements of problems and procedures to detailed logical flow charts for coding into computer language. Develop and write computer programs to store, locate, and retrieve specific documents, data, and information. May program web sites.
  • Computer Scientist. Conduct research into fundamental computer and information science as theorists, designers, or inventors. Solve or develop solutions to problems in the field of computer hardware and software.
  • Computer Security Specialist. Plan, coordinate, and implement security measures for information systems to regulate access to computer data files and prevent unauthorized modification, destruction, or disclosure of information.
  • Computer Systems Analyst. Analyze science, engineering, and all other data processing problems for application to electronic data processing systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software. May supervise computer programmers.
  • Computer Systems Engineer. Research, design, and test operating systems-level software, compilers, and network distribution software for medical, industrial, and general computing applications. Set operational specifications and formulate and analyze software requirements. Apply principles and techniques of computer science, engineering, and mathematical analysis.
  • Data Base Design Analyst. Coordinate changes to computer databases, test and implement the database applying knowledge of database management systems. May plan, coordinate, and implement security measures to safeguard computer databases.
  • Network Operations Analyst. Determine user requirements and design specifications for computer networks. Plan and implement network upgrades.
  • Network Systems and Data Communications Analyst. Analyze, design, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems. Perform network modeling, analysis, and planning. Research and recommend network and data communications hardware and software. Includes telecommunications specialists who deal with the interfacing of computer and communications equipment. May supervise computer programmers.
  • Network and Computer Systems Administrator. Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.
  • Software Engineer. Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.

LOCATION INFORMATION: North Carolina

North Carolina
North Carolina photo by Jan van der Crabben

North Carolina has a population of 9,380,884, which has grown by 16.54% over the past 10 years. Nicknamed the "Tar Heel State," its capital is Raleigh, though its most populous city is Charlotte. In 2008, there were a total of 5,497,808 jobs in North Carolina. The average annual income was $35,249 in 2008, up from $34,865 the preceding year. The unemployment rate in North Carolina was 10.6% in 2009, which has grown by 4.4% since the previous year. Approximately 22.5% of North Carolina residents have college degrees, which is lower than the national average.

The top industries in North Carolina include beverage product manufacturing, tobacco manufacturing, and pharmaceutical preparation manufacturing. Notable tourist destinations include the Mint Hill Country Doctors Museum, the Levine Museum of the New South, and the McGill Rose Garden.