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Career and Education Opportunities for Office Managers in Charlotte, North Carolina

If you want to be an office manager, the Charlotte, North Carolina area offers many opportunities both for education and employment. Currently, 40,320 people work as office managers in North Carolina. This is expected to grow by 11% to 44,900 people by 2016. This is the same as the national trend for office managers, which sees this job pool growing by about 11.0% over the next eight years. In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers earn about $20 hourly or $42,050 per year on average in North Carolina and about $22 per hour or $45,790 annually on average nationally. Office managers earn the same as people working in the category of Management generally in North Carolina and the same as people in the Management category nationally.

There are five schools within twenty-five miles of Charlotte where you can study to be an office manager, among forty-three schools of higher education total in the Charlotte area. Given that the most common education level for office managers is a high school diploma or GED, you can expect to spend only a short time training to become an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Catawba Valley Community College - Hickory, NC

Catawba Valley Community College, 2550 Hwy 70 SE, Hickory, NC 28602-0699. Catawba Valley Community College is a small college located in Hickory, North Carolina. It is a public school with primarily 2-year programs and has 5,011 students. Catawba Valley Community College has a less than one year and an associate's degree program in Office Management and Supervision which graduated two and eleven students respectively in 2008.

Gaston College - Dallas, NC

Gaston College, 201 Hwy 321 S, Dallas, NC 28034. Gaston College is a medium sized college located in Dallas, North Carolina. It is a public school with primarily 2-year programs and has 5,557 students. Gaston College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision which graduated five, ten, and fifteen students respectively in 2008.

Mitchell Community College - Statesville, NC

Mitchell Community College, 500 W Broad Street, Statesville, NC 28677-5293. Mitchell Community College is a small college located in Statesville, North Carolina. It is a public school with primarily 2-year programs and has 2,911 students. Mitchell Community College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision.

Central Piedmont Community College - Charlotte, NC

Central Piedmont Community College, 1201 Elizabeth Avenue, Charlotte, NC 28204. Central Piedmont Community College is a large college located in Charlotte, North Carolina. It is a public school with primarily 2-year programs and has 16,536 students. Central Piedmont Community College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision which graduated three, two, and six students respectively in 2008.

Rowan-Cabarrus Community College - Salisbury, NC

Rowan-Cabarrus Community College, 1333 Jake Alexander Blvd, Salisbury, NC 28146-1595. Rowan-Cabarrus Community College is a medium sized college located in Salisbury, North Carolina. It is a public school with primarily 2-year programs and has 5,876 students. Rowan-Cabarrus Community College has less than one year, one to two year, and associate's degree programs in Office Management and Supervision which graduated four, five, and eight students respectively in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Charlotte, North Carolina

Charlotte, North Carolina
Charlotte, North Carolina photo by Alaskan Assassin

Charlotte is located in Mecklenburg County, North Carolina. It has a population of over 687,456, which has grown by 27.1% over the last ten years. The cost of living index in Charlotte, 86, is well below the national average.

The three big industries for women in Charlotte are health care, finance and insurance, and educational services. For men, it is construction, finance and insurance, and professional, scientific, and technical services. The average commute to work is about 25 minutes. More than 36.4% of Charlotte residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.5%, is higher than the state average.

The unemployment rate in Charlotte is 9.7%, which is less than North Carolina's average of 10.6%.

The percentage of Charlotte residents that are affiliated with a religious congregation, 48.0%, is less than the national average but more than the state average. New Hampton Church, New Emmanuel Church and New East Stonewall Church are all churches located in Charlotte. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Charlotte is home to the Crown Point Plaza and the Providence Square as well as Kilborne District Park and Little Rock Road District Park. Shopping malls in the area include Heckinger Shopping Center, Hampshire Hills Shopping Center and Providence Village Shopping Center. Visitors to Charlotte can choose from American Motel, Extended Stay America - Charlotte/Tyvola and Drury Inn and Suites Charlotte for temporary stays in the area.