Career and Education Opportunities for Hotel or Motel Managers in Charlotte, North Carolina
If you want to be a hotel or motel manager, the Charlotte, North Carolina area offers many opportunities both for education and employment. About 3,780 people are currently employed as hotel or motel managers in North Carolina. By 2016, this is expected to grow by 13% to 4,280 people employed. This is better than the national trend for hotel or motel managers, which sees this job pool growing by about 4.7% over the next eight years. Hotel or motel managers generally plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
A person working as a hotel or motel manager can expect to earn about $18 hourly or $39,110 yearly on average in North Carolina and about $22 per hour or $45,800 yearly on average in the U.S. as a whole. Incomes for hotel or motel managers are not quite as good as in the overall category of Services in North Carolina, and not quite as good as the overall Services category nationally. People working as hotel or motel managers can fill a number of jobs, such as: hospitality manager, agricultural labor camp manager, and motel operator.
The Charlotte area is home to forty-three schools of higher education, including two within twenty-five miles of Charlotte where you can get a degree as a hotel or motel manager. Given that the most common education level for hotel or motel managers is an Associate's, or other 2-year degree, it will take about two years to learn to be a hotel or motel manager if you already have a high school diploma.
CAREER DESCRIPTION: Hotel or Motel Manager
In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.
Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.
It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.
They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.
Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.
Similar jobs with educational opportunities in Charlotte include:
- Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training
Johnson & Wales University-Charlotte - Charlotte, NC
Johnson & Wales University-Charlotte, Academic Center, 801 West Trade Street, Charlotte, NC 28202. Johnson & Wales University-Charlotte is a small university located in Charlotte, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,436 students and an admission rate of 63%. Johnson & Wales University-Charlotte has an associate's degree and a bachelor's degree program in Hotel/Motel Administration/Management which graduated thirty-three and forty-seven students respectively in 2008.
Central Piedmont Community College - Charlotte, NC
Central Piedmont Community College, 1201 Elizabeth Avenue, Charlotte, NC 28204. Central Piedmont Community College is a large college located in Charlotte, North Carolina. It is a public school with primarily 2-year programs and has 16,536 students. Central Piedmont Community College has 2 areas of study related to Hotel or Motel Manager. They are:
- Hospitality Administration/Management, less than one year, one to two year, and associate's degree.
- Hotel/Motel Administration/Management, less than one year and associate's degree which graduated four and five students respectively in 2008.
Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
For more information, see the American Society for Quality website.
Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.
For more information, see the Dynamic Works Institute website.
Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.
For more information, see the Institute of Certified Professional Managers website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.
For more information, see the Project Management Institute website.
LOCATION INFORMATION: Charlotte, North Carolina
Charlotte is located in Mecklenburg County, North Carolina. It has a population of over 687,456, which has grown by 27.1% over the last ten years. The cost of living index in Charlotte, 86, is well below the national average.
The three big industries for women in Charlotte are health care, finance and insurance, and educational services. For men, it is construction, finance and insurance, and professional, scientific, and technical services. The average commute to work is about 25 minutes. More than 36.4% of Charlotte residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.5%, is higher than the state average.
The unemployment rate in Charlotte is 9.7%, which is less than North Carolina's average of 10.6%.
The percentage of Charlotte residents that are affiliated with a religious congregation, 48.0%, is less than the national average but more than the state average. New Hampton Church, New Emmanuel Church and New East Stonewall Church are all churches located in Charlotte. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.
Charlotte is home to the Crown Point Plaza and the Providence Square as well as Kilborne District Park and Little Rock Road District Park. Shopping malls in the area include Heckinger Shopping Center, Hampshire Hills Shopping Center and Providence Village Shopping Center. Visitors to Charlotte can choose from American Motel, Extended Stay America - Charlotte/Tyvola and Drury Inn and Suites Charlotte for temporary stays in the area.