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Career and Education Opportunities for Computer Operations Managers in Charlotte, North Carolina

There are many career and education opportunities for computer operations managers in the Charlotte, North Carolina area. There are currently 9,290 working computer operations managers in North Carolina; this should grow 16% to 10,800 working computer operations managers in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for computer operations managers are expected to grow by about 16.9%. Computer operations managers generally plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers earn approximately $52 hourly or $109,880 yearly on average in North Carolina. Nationally they average about $53 per hour or $112,210 per year. Incomes for computer operations managers are not quite as good as in the overall category of Computer and Operations in North Carolina, and not quite as good as the overall Computer and Operations category nationally. Computer operations managers work in a variety of jobs, including: computing services director, business intelligence systems manager, and knowledge manager.

The Charlotte area is home to forty-three schools of higher education, including sixteen within twenty-five miles of Charlotte where you can get a degree as a computer operations manager. The most common level of education for computer operations managers is a Bachelor's degree. It will take about four years to learn to be a computer operations manager if you already have a high school diploma.

CAREER DESCRIPTION: Computer Operations Manager

Computer Operations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer operations managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, and computer programming.

Computer operations managers confer with users and technicians to gauge computing needs and system requirements. They also stay abreast of advances in technology. Equally important, computer operations managers have to meet with department heads and others, to solicit cooperation and resolve problems. They are often called upon to inspect project plans to develop and direct project activity. They are expected to design and interpret organizational goals and procedures. Finally, computer operations managers assign and review the work of systems analysts and other computer-related staff.

Every day, computer operations managers are expected to be able to articulate ideas and problems. They need to read and understand documents and reports. It is also important that they listen to and understand others in meetings.

It is important for computer operations managers to recruit, hire, train and supervise staff, or participate in staffing decisions. They are often called upon to purchase needed equipment. They also control operational budget and expenditures. They are sometimes expected to oversee backup, security and user help systems. Somewhat less frequently, computer operations managers are also expected to inspect project plans to develop and direct project activity.

Computer operations managers sometimes are asked to ready and review operational reports or project progress reports. They also have to be able to direct daily operations of departments, analyzing workflow, establishing priorities, developing standards and setting deadlines And finally, they sometimes have to recruit, hire, train and supervise staff, or participate in staffing decisions.

Like many other jobs, computer operations managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Charlotte include:

  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Business Administrator. Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

EDUCATIONAL OPPORTUNITIES: Computer Operations Manager Training

Belmont Abbey College - Belmont, NC

Belmont Abbey College, 100 Belmont-Mt Holly Road, Belmont, NC 28012-1802. Belmont Abbey College is a small college located in Belmont, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,496 students and an admission rate of 63%. Belmont Abbey College has a bachelor's degree program in Computer and Information Sciences which graduated seven students in 2008.

University of North Carolina at Charlotte - Charlotte, NC

University of North Carolina at Charlotte, 9201 University City Blvd, Charlotte, NC 28223-0001. University of North Carolina at Charlotte is a large university located in Charlotte, North Carolina. It is a public school with primarily 4-year or above programs. It has 23,300 students and an admission rate of 75%. University of North Carolina at Charlotte has 3 areas of study related to Computer Operations Manager. They are:

  • Computer Science, bachelor's degree, postbaccalaureate certificate, and master's degree which graduated ninety-three, zero, and sixty-three students respectively in 2008.
  • Operations Management and Supervision, bachelor's degree which graduated 7 students in 2008.
  • Management Information Systems, bachelor's degree which graduated 4 students in 2008.

Johnson C Smith University - Charlotte, NC

Johnson C Smith University, 100 Beatties Ford Rd, Charlotte, NC 28216-5398. Johnson C Smith University is a small university located in Charlotte, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,567 students and an admission rate of 46%. Johnson C Smith University has a bachelor's degree program in Computer and Information Sciences which graduated eight students in 2008.

Rowan-Cabarrus Community College - Salisbury, NC

Rowan-Cabarrus Community College, 1333 Jake Alexander Blvd, Salisbury, NC 28146-1595. Rowan-Cabarrus Community College is a medium sized college located in Salisbury, North Carolina. It is a public school with primarily 2-year programs and has 5,876 students. Rowan-Cabarrus Community College has a less than one year and an associate's degree program in Information Science/Studies which graduated six and two students respectively in 2008.

Catawba College - Salisbury, NC

Catawba College, 2300 W Innes St, Salisbury, NC 28144. Catawba College is a small college located in Salisbury, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,261 students and an admission rate of 61%. Catawba College has a bachelor's degree program in Management Information Systems which graduated two students in 2008.

Gaston College - Dallas, NC

Gaston College, 201 Hwy 321 S, Dallas, NC 28034. Gaston College is a medium sized college located in Dallas, North Carolina. It is a public school with primarily 2-year programs and has 5,557 students. Gaston College has a less than one year and an associate's degree program in Information Science/Studies which graduated four and one students respectively in 2008.

Mitchell Community College - Statesville, NC

Mitchell Community College, 500 W Broad Street, Statesville, NC 28677-5293. Mitchell Community College is a small college located in Statesville, North Carolina. It is a public school with primarily 2-year programs and has 2,911 students. Mitchell Community College has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, less than one year, one to two year, and associate's degree which graduated zero, zero, and three students respectively in 2008.
  • Operations Management and Supervision, associate's degree.

Livingstone College - Salisbury, NC

Livingstone College, 701 W Monroe St, Salisbury, NC 28144. Livingstone College is a small college located in Salisbury, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 994 students and an admission rate of 57%. Livingstone College has a bachelor's degree program in Computer and Information Sciences which graduated four students in 2008.

TechSkills-Charlotte - Charlotte, NC

TechSkills-Charlotte, 4421 Stuart Andrew Blvd, Charlotte, NC 28217. TechSkills-Charlotte is a small school located in Charlotte, North Carolina. It is a private for-profit school with primarily less-than 2-year programs and has 71 students. TechSkills-Charlotte has a less than one year program in System Administration/Administrator which graduated nine students in 2008.

Lenoir-Rhyne University - Hickory, NC

Lenoir-Rhyne University, 625 7th Avenue NE, Hickory, NC 28601. Lenoir-Rhyne University is a small university located in Hickory, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,548 students and an admission rate of 81%. Lenoir-Rhyne University has 3 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, bachelor's degree which graduated 3 students in 2008.
  • Information Science/Studies, bachelor's degree.
  • Management Information Systems, bachelor's degree.

Winthrop University - Rock Hill, SC

Winthrop University, 119 Tillman Hall, Rock Hill, SC 29733. Winthrop University is a medium sized university located in Rock Hill, South Carolina. It is a public school with primarily 4-year or above programs. It has 6,018 students and an admission rate of 70%. Winthrop University has a bachelor's degree program in Computer and Information Sciences which graduated six students in 2008.

Queens University of Charlotte - Charlotte, NC

Queens University of Charlotte, 1900 Selwyn Ave, Charlotte, NC 28274-0001. Queens University of Charlotte is a small university located in Charlotte, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,316 students and an admission rate of 57%. Queens University of Charlotte has a bachelor's degree program in Management Information Systems which graduated six students in 2008.

Catawba Valley Community College - Hickory, NC

Catawba Valley Community College, 2550 Hwy 70 SE, Hickory, NC 28602-0699. Catawba Valley Community College is a small college located in Hickory, North Carolina. It is a public school with primarily 2-year programs and has 5,011 students. Catawba Valley Community College has 2 areas of study related to Computer Operations Manager. They are:

  • Information Science/Studies, less than one year and associate's degree which graduated one and zero students respectively in 2008.
  • Operations Management and Supervision, associate's degree which graduated 1 student in 2008.

Central Piedmont Community College - Charlotte, NC

Central Piedmont Community College, 1201 Elizabeth Avenue, Charlotte, NC 28204. Central Piedmont Community College is a large college located in Charlotte, North Carolina. It is a public school with primarily 2-year programs and has 16,536 students. Central Piedmont Community College has 2 areas of study related to Computer Operations Manager. They are:

  • Computer and Information Sciences, less than one year, one to two year, and associate's degree.
  • Information Science/Studies, less than one year and associate's degree which graduated two and five students respectively in 2008.

Wingate University - Wingate, NC

Wingate University, 220 North Camden Road, Wingate, NC 28174-0157. Wingate University is a small university located in Wingate, North Carolina. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,126 students and an admission rate of 55%. Wingate University has a bachelor's degree program in Computer Science which graduated two students in 2008.

DeVry University-North Carolina - Charlotte, NC

DeVry University-North Carolina, 4521 Sharon Rd., Ste 145, Charlotte, NC 28211-3627. DeVry University-North Carolina is a small university located in Charlotte, North Carolina. It is a private for-profit school with primarily 4-year or above programs. It has 473 students and an admission rate of 89%. DeVry University-North Carolina has a master's degree program in Management Information Systems which graduated two students in 2008.

CERTIFICATIONS

Planning and Scheduling Professional: The PSP certification is to recognize specialists who meet a demanding set of planning and scheduling criteria by a rigorous examination, experience, education and ethical qualificaion.

For more information, see the AACE International (Association for the Advancement of Cost Engineering through total cost management) website.

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

CIW Security Analyst: Security Analysts protect an organization's assets and operations.

For more information, see the Certified Internet Web Professionals website.

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Stay Sharp Program - Google Hacking and Defense: Network and system security administrators, hands-on security managers, information security officers, intrusion detection and vulnerability assessment personnel, any personnel responsible for the secure configuration of Internet facing systems and the protection of Intellectual Property within their organizations that need an understanding of typical security exposures that Google uncovers, how to use Google hacking as an evaluation tool and common techniques used by Google hackers.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Defeating Rogue Access Points: Security professionals who are concerned about the weaknesses of wireless networks.

For more information, see the Global Information Assurance Certification website.

Stay Sharp Program - Mastering Packet Analysis: Network administrators, information security analysts, intrusion detection and prevention analysts and network auditors that need an in-depth understanding of how to assess network protocols and use powerful network analysis tools.

For more information, see the Global Information Assurance Certification website.

Ethics in IT: All IT professionals including: Systems administrators, auditors, information security officers, programmers, systems analysts, database administrators, Information service providers, contractors, consultants.

For more information, see the Global Information Assurance Certification website.

Customer Support Analyst: Support center analysts provide front line support and act as the primary contact for customers.

For more information, see the Help Desk Institute website.

Desktop Support Technician: The HDI Desktop Support Technician certification is designed specifically for IT support professionals who spend much of their day visiting customers at their workstations or home office.

For more information, see the Help Desk Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Certified Ethical Hacker: The CEH Program certifies individuals in the specific network security discipline of Ethical Hacking from a vendor-neutral perspective.

For more information, see the International Council of E-Commerce Consultants website.

Licensed Penetration Tester: The licensed penetration tester is a program which trains security professionals to analyze the security posture of a network exhaustively and recommend corrective measures authoritatively.

For more information, see the International Council of E-Commerce Consultants website.

Network Security Administrator: The EC-Council's NSA certification looks at the network security in defensive mode.

For more information, see the International Council of E-Commerce Consultants website.

EC-Council Certified Security Analyst: EC-Council Certified Security Analyst (ECSA) complements the Certified Ethical Hacker (CEH) certification by exploring the analytical phase of ethical hacking.

For more information, see the International Council of E-Commerce Consultants website.

Security 5 Certification: The Security5 Certification is the entry level for anyone interested in learning computer networking and security basics.

For more information, see the International Council of E-Commerce Consultants website.

Certified Information Systems Security Practitioner: The Systems Security Certified Practitioner (SSCP) credential offers information security tacticians, with implementation orientations, the opportunity to demonstrate their level of competence with the seven domains of the compendium of best practices for information security.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Associate of International Information Systems Security Certification Consortium: Associate of (ISC) status is available to those who have gained competence in key areas of industry knowledge and information security concepts and can pass either the CISSP® or SSCP® examinations, but lack the years of practical work experience required for full accreditation.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certification and Accreditation Professional: The CAP credential is an objective measure of the knowledge, skills and abilities required for personnel involved in the Certification and Accreditation process.

For more information, see the International Information Systems Security Certification Consortium, Inc. website.

Certified Web Professional - Server Administrator: A CWP Server Administrator manages and tunes E-Commerce infrastructure including Web servers, FTP, news, and mail servers for mid-size to large businesses.

For more information, see the International Webmasters Association website.

Level I: Network Performance Technologies : Gain network performance expertise through in-depth analysis of networking protocols and their role in delivering application performance.

For more information, see the NetQoS website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Security Certified Network Professional: The SCNP program focuses on defensive security technologies, such as Firewalls and Intrusion Detection.

For more information, see the Security Certified Program website.

WOW Certified E-Commerce Manager: E-Commerce Managers are masters at developing and executing web marketing and e-commerce strategies and operations.

For more information, see the World Organization of Webmasters website.

WOW Certified Web Consultant: Small Business Certified Web Consultants are professionals in designing, building and overseeing Web sites for medium or large companies or personal businesses as the Web manager or project manager.

For more information, see the World Organization of Webmasters website.

LOCATION INFORMATION: Charlotte, North Carolina

Charlotte, North Carolina
Charlotte, North Carolina photo by Alaskan Assassin

Charlotte is located in Mecklenburg County, North Carolina. It has a population of over 687,456, which has grown by 27.1% over the last ten years. The cost of living index in Charlotte, 86, is well below the national average.

The three big industries for women in Charlotte are health care, finance and insurance, and educational services. For men, it is construction, finance and insurance, and professional, scientific, and technical services. The average commute to work is about 25 minutes. More than 36.4% of Charlotte residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.5%, is higher than the state average.

The unemployment rate in Charlotte is 9.7%, which is less than North Carolina's average of 10.6%.

The percentage of Charlotte residents that are affiliated with a religious congregation, 48.0%, is less than the national average but more than the state average. New Hampton Church, New Emmanuel Church and New East Stonewall Church are all churches located in Charlotte. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Charlotte is home to the Crown Point Plaza and the Providence Square as well as Kilborne District Park and Little Rock Road District Park. Shopping malls in the area include Heckinger Shopping Center, Hampshire Hills Shopping Center and Providence Village Shopping Center. Visitors to Charlotte can choose from American Motel, Extended Stay America - Charlotte/Tyvola and Drury Inn and Suites Charlotte for temporary stays in the area.