Career and Education Opportunities for Casino Supervisors in New York, New York
There is a wide variety of career and education opportunities for casino supervisors in the New York, New York area. The national trend for casino supervisors sees this job pool growing by about 11.8% over the next eight years. Casino supervisors generally supervise gaming operations and personnel in an assigned area.
A person working as a casino supervisor can expect to earn about $19 per hour or $41,290 yearly on average in New York and about $21 hourly or $45,500 per year on average in the U.S. as a whole. Earnings for casino supervisors are better than earnings in the general category of Gaming and Gambling in New York and better than general Gaming and Gambling category earnings nationally.
The New York area is home to 335 schools of higher education, including one within twenty-five miles of New York where you can get a degree as a casino supervisor. The most common level of education for casino supervisors is a high school diploma or GED. You can expect to spend only a short time studying to be a casino supervisor if you already have a high school diploma.
CAREER DESCRIPTION: Casino Supervisor
In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.
Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.
Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.
It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.
They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.
Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.
Similar jobs with educational opportunities in New York include:
- Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
- Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
- Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.
EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training
French Culinary Institute - New York, NY
French Culinary Institute, 462 Broadway, New York, NY 10013-2618. French Culinary Institute is a small school located in New York, New York. It is a private for-profit school with primarily less-than 2-year programs and has 252 students. French Culinary Institute has a less than one year program in Personal and Culinary Services, Other Specialties which graduated thirty-two students in 2008.
Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.
For more information, see the Educational Institute of the American Hotel and Lodging Association website.
LOCATION INFORMATION: New York, New York
New York is situated in New York County, New York. It has a population of over 8,363,710, which has grown by 4.4% in the past ten years. The cost of living index in New York, 177, is far greater than the national average.
The three big industries for women in New York are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 40 minutes. More than 27.4% of New York residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.6%, is lower than the state average.
The unemployment rate in New York is 10.3%, which is greater than New York's average of 8.7%.
The percentage of New York residents that are affiliated with a religious congregation, 70.0%, is more than both the national and state average. Saint Lukes Roman Catholic Church, Saint Ann's Episcopal Church and Trinity Church are some of the churches located in New York. The most prominent religious groups are the Catholic Church, the Muslim Estimate and the American Baptist Churches in the USA.
New York is home to the Cadman Plaza and the Flushing Station as well as Victory Field and Whitman Park. Visitors to New York can choose from Boland Corporate Housing, Club Quarters Inc - Reservations and Allied Hotel Marketing Limited for temporary stays in the area.