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Career and Education Opportunities for Computer Systems Support Specialists in New York, New York

New York, New York provides a wide variety of opportunities, both career and educational, for computer systems support specialists. Currently, 12,010 people work as computer systems support specialists in New York. This is expected to shrink 28% to about 8,650 people by 2016. This is not quite as good as the national trend for computer systems support specialists, which sees this job pool shrinking by about 18.6% over the next eight years. Computer systems support specialists generally monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

Computer systems support specialists earn about $16 per hour or $34,240 yearly on average in New York and about $17 hourly or $35,600 annually on average nationally. Computer systems support specialists earn less than people working in the category of Computer Operation generally in New York and more than people in the Computer Operation category nationally.

There are nine schools within twenty-five miles of New York where you can study to be a computer systems support specialist, among 335 schools of higher education total in the New York area. Given that the most common education level for computer systems support specialists is an Associate's, or other 2-year degree, it will take about two years to learn to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in New York include:

  • Computer Clerk. Operate data entry device.
  • Online Publisher. Format typescript and graphic elements using computer software to produce publication-ready material.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Essex County College - Newark, NJ

Essex County College, 303 University Ave, Newark, NJ 07102. Essex County College is a large college located in Newark, New Jersey. It is a public school with primarily 2-year programs and has 11,824 students. Essex County College has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated one student in 2008.

CUNY Bronx Community College - Bronx, NY

CUNY Bronx Community College, W 181 St & University Ave, Bronx, NY 10453. CUNY Bronx Community College is a medium sized college located in Bronx, New York. It is a public school with primarily 2-year programs and has 9,348 students. CUNY Bronx Community College has an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated thirteen students in 2008.

Pace University-New York - New York, NY

Pace University-New York, 1 Pace Plaza, New York, NY 10038-1598. Pace University-New York is a large university located in New York, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 12,229 students and an admission rate of 78%. Pace University-New York has less than one year, associate's degree, and bachelor's degree programs in Data Processing and Data Processing Technology/Technician.

St. John's University-New York - Queens, NY

St. John's University-New York, 8000 Utopia Pky, Queens, NY 11439. St. John's University-New York is a large university located in Queens, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 20,109 students and an admission rate of 56%. St. John's University-New York has an associate's degree program in Data Processing and Data Processing Technology/Technician.

Hunter Business School - Levittown, NY

Hunter Business School, 3601 Hempstead Tpk, Levittown, NY 11756-1375. Hunter Business School is a small school located in Levittown, New York. It is a private for-profit school with primarily less-than 2-year programs and has 520 students. Hunter Business School has a less than one year program in Data Processing and Data Processing Technology/Technician which graduated fifty students in 2008.

CUNY Queensborough Community College - Bayside, NY

CUNY Queensborough Community College, 222-05 56th Ave, Bayside, NY 11364. CUNY Queensborough Community College is a large college located in Bayside, New York. It is a public school with primarily 2-year programs and has 14,065 students. CUNY Queensborough Community College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated three and thirty-eight students respectively in 2008.

CUNY Hostos Community College - Bronx, NY

CUNY Hostos Community College, 500 Grand Concourse, Bronx, NY 10451. CUNY Hostos Community College is a medium sized college located in Bronx, New York. It is a public school with primarily 2-year programs and has 5,240 students. CUNY Hostos Community College has an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated seven students in 2008.

CUNY Kingsborough Community College - Brooklyn, NY

CUNY Kingsborough Community College, 2001 Oriental Blvd, Brooklyn, NY 11235-2398. CUNY Kingsborough Community College is a large college located in Brooklyn, New York. It is a public school with primarily 2-year programs and has 16,117 students. CUNY Kingsborough Community College has an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated thirty-four students in 2008.

CUNY New York City College of Technology - Brooklyn, NY

CUNY New York City College of Technology, 300 Jay St, Brooklyn, NY 11201-2983. CUNY New York City College of Technology is a large college located in Brooklyn, New York. It is a public school with primarily 4-year or above programs. It has 14,102 students and an admission rate of 88%. CUNY New York City College of Technology has an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated twenty-seven students in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: New York, New York

New York, New York
New York, New York photo by UpstateNYer

New York is situated in New York County, New York. It has a population of over 8,363,710, which has grown by 4.4% in the past ten years. The cost of living index in New York, 177, is far greater than the national average.

The three big industries for women in New York are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 40 minutes. More than 27.4% of New York residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.6%, is lower than the state average.

The unemployment rate in New York is 10.3%, which is greater than New York's average of 8.7%.

The percentage of New York residents that are affiliated with a religious congregation, 70.0%, is more than both the national and state average. Saint Lukes Roman Catholic Church, Saint Ann's Episcopal Church and Trinity Church are some of the churches located in New York. The most prominent religious groups are the Catholic Church, the Muslim Estimate and the American Baptist Churches in the USA.

New York is home to the Cadman Plaza and the Flushing Station as well as Victory Field and Whitman Park. Visitors to New York can choose from Boland Corporate Housing, Club Quarters Inc - Reservations and Allied Hotel Marketing Limited for temporary stays in the area.