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Career and Education Opportunities for Receptionists in New York, New York

New York, New York provides a wide variety of opportunities, both career and educational, for receptionists. About 87,120 people are currently employed as receptionists in New York. By 2016, this is expected to grow by 12% to 97,820 people employed. This is not quite as good as the national trend for receptionists, which sees this job pool growing by about 15.2% over the next eight years. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.

Income for receptionists is about $12 per hour or $26,830 yearly on average in New York. Nationally, their income is about $11 hourly or $24,550 per year. Receptionists earn less than people working in the category of Clerical generally in New York and less than people in the Clerical category nationally.

There are five schools within twenty-five miles of New York where you can study to be a receptionist, among 335 schools of higher education total in the New York area. Receptionists usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a receptionist if you already have a high school diploma.

CAREER DESCRIPTION: Receptionist

Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.

Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.

Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.

Similar jobs with educational opportunities in New York include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Receptionist Training

New Age Training - New York, NY

New Age Training, 500 8th Ave 12th Floor, New York, NY 10018-6504. New Age Training is a small school located in New York, New York. It is a private for-profit school with primarily less-than 2-year programs and has 103 students. New Age Training has a less than one year program in Receptionist which graduated forty-seven students in 2008.

Keyskills Learning - Clifton, NJ

Keyskills Learning, 50 Mount Prospect Ave, Clifton, NJ 07013. Keyskills Learning is a small school located in Clifton, New Jersey. It is a private for-profit school with primarily less-than 2-year programs and has 126 students. Keyskills Learning has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.

Berkeley College - New York, NY

Berkeley College, 3 East 43 Street, New York, NY 10017. Berkeley College is a small college located in New York, New York. It is a private for-profit school with primarily 4-year or above programs. It has 3,332 students and an admission rate of 74%. Berkeley College has a one to two year program in General Office Occupations and Clerical Services.

Berkeley College - West Paterson, NJ

Berkeley College, 44 Rifle Camp Rd, West Paterson, NJ 07424. Berkeley College is a small college located in West Paterson, New Jersey. It is a private for-profit school with primarily 4-year or above programs. It has 3,052 students and an admission rate of 78%. Berkeley College has a one to two year program in General Office Occupations and Clerical Services.

Long Island Business Institute - Flushing, NY

Long Island Business Institute, 136-18 39th Avenue, Fifth Floor, Flushing, NY 11354. Long Island Business Institute is a small school located in Flushing, New York. It is a private for-profit school with primarily 2-year programs and has 587 students. Long Island Business Institute has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated five and sixty-eight students respectively in 2008.

LOCATION INFORMATION: New York, New York

New York, New York
New York, New York photo by UpstateNYer

New York is situated in New York County, New York. It has a population of over 8,363,710, which has grown by 4.4% in the past ten years. The cost of living index in New York, 177, is far greater than the national average.

The three big industries for women in New York are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 40 minutes. More than 27.4% of New York residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.6%, is lower than the state average.

The unemployment rate in New York is 10.3%, which is greater than New York's average of 8.7%.

The percentage of New York residents that are affiliated with a religious congregation, 70.0%, is more than both the national and state average. Saint Lukes Roman Catholic Church, Saint Ann's Episcopal Church and Trinity Church are some of the churches located in New York. The most prominent religious groups are the Catholic Church, the Muslim Estimate and the American Baptist Churches in the USA.

New York is home to the Cadman Plaza and the Flushing Station as well as Victory Field and Whitman Park. Visitors to New York can choose from Boland Corporate Housing, Club Quarters Inc - Reservations and Allied Hotel Marketing Limited for temporary stays in the area.