Career and Education Opportunities for Receptionists in Las Cruces, New Mexico
Receptionists can find many career and educational opportunities in the Las Cruces, New Mexico area. There are currently 7,970 working receptionists in New Mexico; this should grow by 14% to about 9,110 working receptionists in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for receptionists are expected to grow by about 15.2%. Receptionists generally answer inquiries and obtain information for general public, customers, and other interested parties.
Receptionists earn about $10 hourly or $21,310 yearly on average in New Mexico and about $11 hourly or $24,550 per year on average nationally. Compared with people working in the overall category of Clerical, people working as receptionists in New Mexico earn less. They earn less than people working in the overall category of Clerical nationally.
There are two schools within twenty-five miles of Las Cruces where you can study to be a receptionist, among six schools of higher education total in the Las Cruces area. Given that the most common education level for receptionists is a high school diploma or GED, it will take only a short time to learn to be a receptionist if you already have a high school diploma.
CAREER DESCRIPTION: Receptionist
In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.
Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.
Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.
Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.
Similar jobs with educational opportunities in Las Cruces include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Receptionist Training
International Business College - El Paso, TX
International Business College, 5700 Cromo, El Paso, TX 79912. International Business College is a small college located in El Paso, Texas. It is a private for-profit school with primarily less-than 2-year programs and has 421 students. International Business College has a less than one year program in General Office Occupations and Clerical Services which graduated forty-five students in 2008.
New Mexico State University-Dona Ana - Las Cruces, NM
New Mexico State University-Dona Ana, 3400 S Espina, Las Cruces, NM 88003-8001. New Mexico State University-Dona Ana is a medium sized university located in Las Cruces, New Mexico. It is a public school with primarily 2-year programs and has 8,336 students. New Mexico State University-Dona Ana has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated three and nineteen students respectively in 2008.
LOCATION INFORMATION: Las Cruces, New Mexico
Las Cruces is situated in Dona Ana County, New Mexico. It has a population of over 91,865, which has grown by 23.7% over the last ten years. The cost of living index in Las Cruces, 89, is well below the national average. New single-family homes in Las Cruces are valued at $133,900 on average, which is well below the state average. In 2008, six hundred thirty-two new homes were built in Las Cruces, down from nine hundred eighty the previous year.
The top three industries for women in Las Cruces are educational services, health care, and accommodation and food services. For men, it is educational services, public administration, and construction. The average commute to work is about 18 minutes. More than 28.4% of Las Cruces residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 12.1%, is higher than the state average.
The unemployment rate in Las Cruces is 5.6%, which is less than New Mexico's average of 7.5%.
The percentage of Las Cruces residents that are affiliated with a religious congregation, 77.3%, is more than both the national and state average. Mesilla Park Baptist Church, Greater Saint John Church of God in Christ and Valley View Baptist Church are among the churches located in Las Cruces. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.
Las Cruces is home to the Mesquite Street Original Townsite Historic District and the Walden Hall as well as Frenger Park and Preciado Park. Visitors to Las Cruces can choose from Scoggin Blue LLC, SpringHill Suites Las Cruces and Villa Del Telshor Apartments & Corporate Suites for temporary stays in the area.