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Career and Education Opportunities for Telephone Operators in New Jersey

New Jersey has a population of 8,707,739, which has grown by 3.49% over the past decade. Nicknamed the "Garden State," its capital is Trenton, though its most populous city is Newark.

There are currently 1,200 working telephone operators in New Jersey; this should shrink by 47% to 600 working telephone operators in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for telephone operators are expected to shrink by about 3.6%. In general, telephone operators provide information by accessing alphabetical and geographical directories.

A person working as a telephone operator can expect to earn about $17 hourly or $37,330 annually on average in New Jersey and about $15 hourly or $31,670 yearly on average in the U.S. as a whole. Earnings for telephone operators are better than earnings in the general category of Telephone in New Jersey and better than general Telephone category earnings nationally.

In 2008, there were a total of 5,176,293 jobs in New Jersey. The average annual income was $51,473 in 2008, up from $50,364 the previous year. The unemployment rate in New Jersey was 9.2% in 2009, which has grown by 3.7% since the previous year. Roughly 29.8% of New Jersey residents have college degrees, which is higher than the national average.

The top industries in New Jersey include wholesale trade, durable goods merchant wholesalers, and drugs' sundries merchant wholesalers. Notable tourist attractions include the Morris Museum, the Smithsonian Institution, and the A P Personal Limo.

CITIES WITH Telephone Operator OPPORTUNITIES IN New Jersey


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in New Jersey include:

  • Computer Systems Support Specialist. Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: New Jersey

New Jersey
New Jersey photo by Derek Jensen

New Jersey has a population of 8,707,739, which has grown by 3.49% in the last 10 years. Nicknamed the "Garden State," its capital is Trenton, though its most populous city is Newark. In 2008, there were a total of 5,176,293 jobs in New Jersey. The average annual income was $51,473 in 2008, up from $50,364 the previous year. The unemployment rate in New Jersey was 9.2% in 2009, which has grown by 3.7% since the previous year. Roughly 29.8% of New Jersey residents have college degrees, which is higher than the national average.

The top industries in New Jersey include wholesale trade, durable goods merchant wholesalers, and drugs' sundries merchant wholesalers. Notable tourist attractions include the Morris Museum, the New Jersey Historical Society, and the A P Personal Limo.