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Career and Education Opportunities for Telemarketers in Newark, New Jersey

For those living in the Newark, New Jersey area, there are many career and education opportunities for telemarketers. There are currently 12,500 working telemarketers in New Jersey; this should shrink by 19% to 10,100 working telemarketers in the state by 2016. This is not quite as good as the national trend for telemarketers, which sees this job pool shrinking by about 11.1% over the next eight years. Telemarketers generally solicit orders for goods or services over the telephone.

The income of a telemarketer is about $12 hourly or $25,370 annually on average in New Jersey. In the U.S. as a whole, their income is about $10 hourly or $21,960 yearly on average. Telemarketers earn less than people working in the category of Sales and Clerical generally in New Jersey and less than people in the Sales and Clerical category nationally.

There are ten schools within twenty-five miles of Newark where you can study to be a telemarketer, among 318 schools of higher education total in the Newark area. Telemarketers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a telemarketer if you already have a high school diploma.

CAREER DESCRIPTION: Telemarketer

Telemarketer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telemarketers solicit orders for goods or services over the telephone.

Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.

Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.

Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.

Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Newark include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Model. Model garments and other apparel to display clothing before prospective buyers at fashion shows, private showings, or photographers. May pose for photos to be used for advertising purposes. May pose as subject for paintings, sculptures, and other types of artistic expression.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Telemarketer Training

St. John's University-New York - Queens, NY

St. John's University-New York, 8000 Utopia Pky, Queens, NY 11439. St. John's University-New York is a large university located in Queens, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 20,109 students and an admission rate of 56%. St. John's University-New York has one to two year, bachelor's degree, master's degree, and post-master's certificate programs in Insurance which graduated three, fifteen, twenty-six, and zero students respectively in 2008.

Pace University-New York - New York, NY

Pace University-New York, 1 Pace Plaza, New York, NY 10038-1598. Pace University-New York is a large university located in New York, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 12,229 students and an admission rate of 78%. Pace University-New York has a master's degree program in Sales, Distribution, and Marketing Operations.

Fordham University - Bronx, NY

Fordham University, 441 E Fordham Rd, Bronx, NY 10458. Fordham University is a large university located in Bronx, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 14,666 students and an admission rate of 47%. Fordham University has a bachelor's degree and a post-master's certificate program in Sales, Distribution, and Marketing Operations which graduated nineteen and one students respectively in 2008.

Saint Thomas Aquinas College - Sparkill, NY

Saint Thomas Aquinas College, 125 Rte 340, Sparkill, NY 10976-1050. Saint Thomas Aquinas College is a small college located in Sparkill, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,099 students and an admission rate of 79%. Saint Thomas Aquinas College has a bachelor's degree program in Sales, Distribution, and Marketing Operations which graduated seven students in 2008.

New York University - New York, NY

New York University, 70 Washington Sq South, New York, NY 10012-1091. New York University is a large university located in New York, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 42,204 students and an admission rate of 32%. New York University has bachelor's degree, master's degree, post-master's certificate, and doctor's degree programs in Sales, Distribution, and Marketing Operations which graduated seventy-five, zero, zero, and one students respectively in 2008.

CUNY Bernard M Baruch College - New York, NY

CUNY Bernard M Baruch College, One Bernard Baruch Way (55 Lexington at 24th St), New York, NY 10010. CUNY Bernard M Baruch College is a large college located in New York, New York. It is a public school with primarily 4-year or above programs. It has 15,906 students and an admission rate of 26%. CUNY Bernard M Baruch College has a bachelor's degree and a master's degree program in Sales, Distribution, and Marketing Operations which graduated 309 and twenty-one students respectively in 2008.

William Paterson University of New Jersey - Wayne, NJ

William Paterson University of New Jersey, 300 Pompton Rd, Wayne, NJ 07470. William Paterson University of New Jersey is a large university located in Wayne, New Jersey. It is a public school with primarily 4-year or above programs. It has 10,256 students and an admission rate of 63%. William Paterson University of New Jersey has a bachelor's degree program in Selling Skills and Sales Operations which graduated sixteen students in 2008.

Mercy College - Dobbs Ferry, NY

Mercy College, 555 Broadway, Dobbs Ferry, NY 10522. Mercy College is a medium sized college located in Dobbs Ferry, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 8,792 students and an admission rate of 35%. Mercy College has a master's degree program in Sales, Distribution, and Marketing Operations which graduated eight students in 2008.

New York Institute of Technology-Manhattan Campus - New York, NY

New York Institute of Technology-Manhattan Campus, 1855 Broadway, New York, NY 10023-7692. New York Institute of Technology-Manhattan Campus is a small school located in New York, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,633 students and an admission rate of 66%. New York Institute of Technology-Manhattan Campus has a postbaccalaureate certificate program in Sales, Distribution, and Marketing Operations which graduated one student in 2008.

Manhattan College - Bronx, NY

Manhattan College, Manhattan College Pky, Bronx, NY 10471-4098. Manhattan College is a small college located in Bronx, New York. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,446 students and an admission rate of 51%. Manhattan College has a bachelor's degree program in Sales, Distribution, and Marketing Operations which graduated sixty-five students in 2008.

CERTIFICATIONS

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Newark, New Jersey

Newark, New Jersey
Newark, New Jersey photo by Gik%C3%BC

Newark is located in Essex County, New Jersey. It has a population of over 278,980, which has grown by 2.0% in the past ten years. The cost of living index in Newark, 140, is far greater than the national average. New single-family homes in Newark are priced at $83,500 on average, which is far less than the state average. In 2008, ninety-nine new homes were built in Newark, up from twenty-nine the previous year.

The three big industries for women in Newark are health care, educational services, and finance and insurance. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average commute to work is about 32 minutes. More than 9.0% of Newark residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.0%, is lower than the state average.

The unemployment rate in Newark is 14.8%, which is greater than New Jersey's average of 9.3%.

The percentage of Newark residents that are affiliated with a religious congregation, 57.0%, is more than the national average but less than the state average. First Mount Zion Baptist Church, First Newborn Tabernacle Church and First Presbyterian Church are among the churches located in Newark. The most common religious groups are the Catholic Church, the Muslim Estimate and the American Baptist Churches in the USA.

Newark is home to the Clinton Branch Newark Public Library and the Brills Yard as well as Rippel Field and River Bank Park. Visitors to Newark can choose from Fairfield Inn and Suites, Days Hotel Newark Airport and Broad Street Hotel LLC for temporary stays in the area.