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Career and Education Opportunities for Casino Supervisors in Jersey City, New Jersey

For those living in the Jersey City, New Jersey area, there are many career and education opportunities for casino supervisors. There are currently 2,400 jobs for casino supervisors in New Jersey and this is projected to shrink 5% to 2,300 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for casino supervisors are expected to grow by about 11.8%. In general, casino supervisors supervise gaming operations and personnel in an assigned area.

The average wage in the general category of Gaming and Gambling jobs is $9 per hour or $19,245 per year in New Jersey, and an average of $13 per hour or $26,740 per year nationwide.

The Jersey City area is home to 322 schools of higher education, including one within twenty-five miles of Jersey City where you can get a degree as a casino supervisor. Given that the most common education level for casino supervisors is a high school diploma or GED, you can expect to spend only a short time studying to be a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Jersey City include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

French Culinary Institute - New York, NY

French Culinary Institute, 462 Broadway, New York, NY 10013-2618. French Culinary Institute is a small school located in New York, New York. It is a private for-profit school with primarily less-than 2-year programs and has 252 students. French Culinary Institute has a less than one year program in Personal and Culinary Services, Other Specialties which graduated thirty-two students in 2008.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Jersey City, New Jersey

Jersey City, New Jersey
Jersey City, New Jersey photo by Diliff

Jersey City is situated in Hudson County, New Jersey. It has a population of over 241,114, which has grown by 0.4% over the last ten years. The cost of living index in Jersey City, 132, is far greater than the national average. New single-family homes in Jersey City cost $222,700 on average, which is near the state average. In 2008, sixteen new homes were constructed in Jersey City, down from forty-one the previous year.

The three most popular industries for women in Jersey City are health care, finance and insurance, and educational services. For men, it is finance and insurance, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 34 minutes. More than 27.5% of Jersey City residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.3%, is lower than the state average.

The unemployment rate in Jersey City is 11.8%, which is greater than New Jersey's average of 9.3%.

The percentage of Jersey City residents that are affiliated with a religious congregation, 62.1%, is more than both the national and state average. Abundant Joy Christian Center, First Presbyterian Church and Christ Our Savior Lutheran Church are some of the churches located in Jersey City. The most prominent religious groups are the Catholic Church, the Muslim Estimate and the American Baptist Churches in the USA.

Jersey City is home to the Claremont Terminal and the Pier H as well as Cortney Fricchione Park and Skinner Park. Shopping malls in the area include Newport Centre Mall Shopping Center, Stadium Plaza Shopping Center and Fourhundredforty Shopping Center.