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Career and Education Opportunities for Correspondence Clerks in Nashua, New Hampshire

Correspondence clerk career and educational opportunities abound in Nashua, New Hampshire. Currently, sixty people work as correspondence clerks in New Hampshire. This is expected to grow 18% to seventy people by 2016. This is better than the national trend for correspondence clerks, which sees this job pool shrinking by about 13.8% over the next eight years. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.

The income of a correspondence clerk is about $15 hourly or $32,720 annually on average in New Hampshire. In the U.S. as a whole, their income is about $14 hourly or $30,630 annually on average. Compared with people working in the overall category of Clerical, people working as correspondence clerks in New Hampshire earn more. They earn more than people working in the overall category of Clerical nationally.

There is one school within twenty-five miles of Nashua where you can study to be a correspondence clerk, among fifty-seven schools of higher education total in the Nashua area. The most common level of education for correspondence clerks is a high school diploma or GED. You can expect to spend only a short time training to become a correspondence clerk if you already have a high school diploma.

CAREER DESCRIPTION: Correspondence Clerk

In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.

Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.

Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.

It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.

Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.

Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Nashua include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Computer Clerk. Operate data entry device.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training

Middlesex Community College - Bedford, MA

Middlesex Community College, Springs Rd, Bedford, MA 01730-9124. Middlesex Community College is a medium sized college located in Bedford, Massachusetts. It is a public school with primarily 2-year programs and has 8,511 students. Middlesex Community College has a less than one year and an associate's degree program in General Office Occupations and Clerical Services which graduated zero and three students respectively in 2008.

LOCATION INFORMATION: Nashua, New Hampshire

Nashua, New Hampshire
Nashua, New Hampshire photo by FSosio

Nashua is situated in Hillsborough County, New Hampshire. It has a population of over 86,576. The cost of living index in Nashua, 119, is far greater than the national average. New single-family homes in Nashua are valued at $175,700 on average, which is well below the state average. In 2008, fifty-seven new homes were constructed in Nashua, down from seventy-nine the previous year.

The three big industries for women in Nashua are health care, educational services, and computer and electronic products. For men, it is computer and electronic products, professional, scientific, and technical services, and construction. The average commute to work is about 25 minutes. More than 31.5% of Nashua residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.2%, is lower than the state average.

The unemployment rate in Nashua is 7.5%, which is greater than New Hampshire's average of 6.5%.

The percentage of Nashua residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. Bethel Church, Unitarian Universalist Church of Nashua and Trinity Baptist Church are among the churches located in Nashua. The most common religious groups are the Catholic Church, the United Church of Christ and the Greek Orthodox Archdiocese of America.

Nashua is home to the Hillsborough County Courthouse and the Goodhue Memorial Library as well as Deschenes Oval and Nashua Manufacturing Company Historic District. Shopping malls in the area include Amherst Street Mall Shopping Center, Royal Ridge Mall Shopping Center and Nashua Mall Shopping Center. Visitors to Nashua can choose from Chalet Susse Motor Lodge, Crowne Plaza Nashua and Speaker's Corner Restaurant for temporary stays in the area.