Career and Education Opportunities for Retail Sales Managers in Manchester, New Hampshire
Retail sales managers can find many career and educational opportunities in the Manchester, New Hampshire area. About 12,390 people are currently employed as retail sales managers in New Hampshire. By 2016, this is expected to grow by 8% to about 13,320 people employed. This is better than the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. In general, retail sales managers directly supervise sales workers in a retail establishment or department.
A person working as a retail sales manager can expect to earn about $17 per hour or $35,390 per year on average in New Hampshire and about $16 hourly or $35,310 yearly on average in the U.S. as a whole. Retail sales managers earn less than people working in the category of Sales and Clerical generally in New Hampshire and less than people in the Sales and Clerical category nationally.
There are forty-two schools of higher education in the Manchester area, including three within twenty-five miles of Manchester where you can get a degree to start your career as a retail sales manager. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.
CAREER DESCRIPTION: Retail Sales Manager
In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.
Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.
It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.
Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.
Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.
Similar jobs with educational opportunities in Manchester include:
- Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
- Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
- Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
- Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
- Telemarketer. Solicit orders for goods or services over the telephone.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training
North Shore Community College - Danvers, MA
North Shore Community College, 1 Ferncroft Rd, Danvers, MA 01923-0840. North Shore Community College is a medium sized college located in Danvers, Massachusetts. It is a public school with primarily 2-year programs and has 7,223 students. North Shore Community College has a one to two year and an associate's degree program in Floriculture/Floristry Operations and Management which graduated zero and two students respectively in 2008.
Southern New Hampshire University - Manchester, NH
Southern New Hampshire University, 2500 N River Rd, Manchester, NH 03106. Southern New Hampshire University is a medium sized university located in Manchester, New Hampshire. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,000 students and an admission rate of 74%. Southern New Hampshire University has 2 areas of study related to Retail Sales Manager. They are:
- Retailing and Retail Operations, bachelor's degree which graduated 10 students in 2008.
- Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree which graduated 30 students in 2008.
Franklin Pierce Law Center - Concord, NH
Franklin Pierce Law Center, 2 White St, Concord, NH 03301-4197. Franklin Pierce Law Center is a small school located in Concord, New Hampshire. It is a private not-for-profit school with primarily 4-year or above programs and has 46 students. Franklin Pierce Law Center has a master's degree program in E-Commerce/Electronic Commerce which graduated twenty-eight students in 2008.
Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.
For more information, see the National Association of College Bookstores website.
Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.
For more information, see the National Association of Sales Professionals website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Manchester, New Hampshire
Manchester is situated in Hillsborough County, New Hampshire. It has a population of over 108,586, which has grown by 1.5% in the past ten years. The cost of living index in Manchester, 120, is far greater than the national average. New single-family homes in Manchester are valued at $138,300 on average, which is far less than the state average. In 2008, eighty-eight new homes were constructed in Manchester, down from ninety-four the previous year.
The top three industries for women in Manchester are health care, educational services, and finance and insurance. For men, it is construction, accommodation and food services, and computer and electronic products. The average travel time to work is about 21 minutes. More than 22.3% of Manchester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.0%, is lower than the state average.
The unemployment rate in Manchester is 7.6%, which is greater than New Hampshire's average of 6.5%.
The percentage of Manchester residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. Bethel Christian Fellowship Church, Saint Pauls United Methodist Church and Blessed Sacrament Roman Catholic Church are among the churches located in Manchester. The most common religious groups are the Catholic Church, the United Church of Christ and the Greek Orthodox Archdiocese of America.
Manchester is home to the Spaulding House and the New Hampshire Youth Development Center as well as Derryfield Park and Crystal Lake Park. Shopping malls in the area include Hampshire Plaza Shopping Center, The Mall of New Hampshire and Second Street Shoppes Shopping Center. Visitors to Manchester can choose from TAGE Inn & Suites, CNHParking and Firebird Motel for temporary stays in the area.