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Career and Education Opportunities for Hotel or Motel Managers in Manchester, New Hampshire

Hotel or motel managers can find both educational opportunities and jobs in the Manchester, New Hampshire area. Currently, 450 people work as hotel or motel managers in New Hampshire. This is expected to grow by 11% to 500 people by 2016. This is better than the national trend for hotel or motel managers, which sees this job pool growing by about 4.7% over the next eight years. Hotel or motel managers generally plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

A person working as a hotel or motel manager can expect to earn about $24 per hour or $50,080 annually on average in New Hampshire and about $22 hourly or $45,800 yearly on average in the U.S. as a whole. Incomes for hotel or motel managers are not quite as good as in the overall category of Services in New Hampshire, and not quite as good as the overall Services category nationally. Hotel or motel managers work in a variety of jobs, including: tourist cabin keeper, hotel general manager, and housing officer.

There are five schools within twenty-five miles of Manchester where you can study to be a hotel or motel manager, among forty-two schools of higher education total in the Manchester area. Hotel or motel managers usually hold an Associate's, or other 2-year degree, so you can expect to spend about two years training to become a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Manchester include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

North Shore Community College - Danvers, MA

North Shore Community College, 1 Ferncroft Rd, Danvers, MA 01923-0840. North Shore Community College is a medium sized college located in Danvers, Massachusetts. It is a public school with primarily 2-year programs and has 7,223 students. North Shore Community College has an associate's degree program in Hotel/Motel Administration/Management which graduated two students in 2008.

Northern Essex Community College - Haverhill, MA

Northern Essex Community College, 100 Elliott Street, Haverhill, MA 01830-2399. Northern Essex Community College is a medium sized college located in Haverhill, Massachusetts. It is a public school with primarily 2-year programs and has 7,020 students. Northern Essex Community College has a less than one year and an associate's degree program in Hotel/Motel Administration/Management which graduated three and seven students respectively in 2008.

Southern New Hampshire University - Manchester, NH

Southern New Hampshire University, 2500 N River Rd, Manchester, NH 03106. Southern New Hampshire University is a medium sized university located in Manchester, New Hampshire. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,000 students and an admission rate of 74%. Southern New Hampshire University has a bachelor's degree and a master's degree program in Hospitality Administration/Management which graduated ninety-four and four students respectively in 2008.

NHTI-Concord's Community College - Concord, NH

NHTI-Concord's Community College, 31 College Drive, Concord, NH 03301-7412. NHTI-Concord's Community College is a small college located in Concord, New Hampshire. It is a public school with primarily 2-year programs. It has 3,646 students and an admission rate of 73%. NHTI-Concord's Community College has 2 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, less than one year which graduated 4 students in 2008.
  • Hotel/Motel Administration/Management, less than one year and associate's degree which graduated two and six students respectively in 2008.

University of New Hampshire-Main Campus - Durham, NH

University of New Hampshire-Main Campus, 105 Main St., Thompson Hall, Durham, NH 03824-3547. University of New Hampshire-Main Campus is a large university located in Durham, New Hampshire. It is a public school with primarily 4-year or above programs. It has 14,964 students and an admission rate of 65%. University of New Hampshire-Main Campus has a bachelor's degree program in Hospitality Administration/Management which graduated thirty-nine students in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Manchester, New Hampshire

Manchester, New Hampshire
Manchester, New Hampshire photo by FSosio

Manchester is situated in Hillsborough County, New Hampshire. It has a population of over 108,586, which has grown by 1.5% in the past ten years. The cost of living index in Manchester, 120, is far greater than the national average. New single-family homes in Manchester are valued at $138,300 on average, which is far less than the state average. In 2008, eighty-eight new homes were constructed in Manchester, down from ninety-four the previous year.

The top three industries for women in Manchester are health care, educational services, and finance and insurance. For men, it is construction, accommodation and food services, and computer and electronic products. The average travel time to work is about 21 minutes. More than 22.3% of Manchester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.0%, is lower than the state average.

The unemployment rate in Manchester is 7.6%, which is greater than New Hampshire's average of 6.5%.

The percentage of Manchester residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. Bethel Christian Fellowship Church, Saint Pauls United Methodist Church and Blessed Sacrament Roman Catholic Church are among the churches located in Manchester. The most common religious groups are the Catholic Church, the United Church of Christ and the Greek Orthodox Archdiocese of America.

Manchester is home to the Spaulding House and the New Hampshire Youth Development Center as well as Derryfield Park and Crystal Lake Park. Shopping malls in the area include Hampshire Plaza Shopping Center, The Mall of New Hampshire and Second Street Shoppes Shopping Center. Visitors to Manchester can choose from TAGE Inn & Suites, CNHParking and Firebird Motel for temporary stays in the area.