Career and Education Opportunities for Telemarketers in North Las Vegas, Nevada
There is a wide variety of career and education opportunities for telemarketers in the North Las Vegas, Nevada area. Currently, 3,830 people work as telemarketers in Nevada. This is expected to shrink 2% to about 3,770 people by 2016. This is better than the national trend for telemarketers, which sees this job pool shrinking by about 11.1% over the next eight years. In general, telemarketers solicit orders for goods or services over the telephone.
Income for telemarketers is about $11 hourly or $23,490 annually on average in Nevada. Nationally, their income is about $10 per hour or $21,960 annually. Incomes for telemarketers are not quite as good as in the overall category of Sales and Clerical in Nevada, and not quite as good as the overall Sales and Clerical category nationally.
There are nineteen schools of higher education in the North Las Vegas area, including one within twenty-five miles of North Las Vegas where you can get a degree to start your career as a telemarketer. Given that the most common education level for telemarketers is a high school diploma or GED, you can expect to spend only a short time training to become a telemarketer if you already have a high school diploma.
CAREER DESCRIPTION: Telemarketer
In general, telemarketers solicit orders for goods or services over the telephone.
Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.
Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.
Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.
Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in North Las Vegas include:
- Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
- Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
- Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Telemarketer Training
College of Southern Nevada - Las Vegas, NV
College of Southern Nevada, 6375 W. Charleston Blvd., Las Vegas, NV 89146-1164. College of Southern Nevada is a large college located in Las Vegas, Nevada. It is a public school with primarily 4-year or above programs and has 27,035 students. College of Southern Nevada has an associate's degree program in Sales, Distribution, and Marketing Operations which graduated two students in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: North Las Vegas, Nevada
North Las Vegas is situated in Clark County, Nevada. It has a population of over 217,253, which has grown by 88.1% in the past ten years. The cost of living index in North Las Vegas, 89, is well below the national average. New single-family homes in North Las Vegas cost $207,700 on average, which is well above the state average. In 2008, eight hundred thirty-four new homes were built in North Las Vegas, down from 2,365 the previous year.
The three most popular industries for women in North Las Vegas are accommodation and food services, arts, entertainment, and recreation, and health care. For men, it is construction, accommodation and food services, and arts, entertainment, and recreation. The average commute to work is about 27 minutes. More than 10.2% of North Las Vegas residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.3%, is lower than the state average.
The unemployment rate in North Las Vegas is 14.3%, which is greater than Nevada's average of 12.6%.
The percentage of North Las Vegas residents that are affiliated with a religious congregation, 36.2%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
North Las Vegas is home to the Craig Ranch Country Club and the Craig Road Speedway as well as Valley View Park and Highland Valley Park. Shopping malls in the area include Cheyenne Shopping Center and College Park Shopping Center. Visitors to North Las Vegas can choose from Starlite Motel, Holiday Inn Express Hotel & Suites and Texas Station for temporary stays in the area.