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Career and Education Opportunities for Computer Systems Support Specialists in Omaha, Nebraska

Computer systems support specialists can find many career and educational opportunities in the Omaha, Nebraska area. Currently, 1,440 people work as computer systems support specialists in Nebraska. This is expected to shrink 17% to about 1,200 people by 2016. This is better than the nation as a whole, where employment opportunities for computer systems support specialists are expected to shrink by about 18.6%. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

A person working as a computer systems support specialist can expect to earn about $14 per hour or $29,260 annually on average in Nebraska and about $17 per hour or $35,600 annually on average in the U.S. as a whole. Computer systems support specialists earn more than people working in the category of Computer Operation generally in Nebraska and more than people in the Computer Operation category nationally.

The Omaha area is home to thirty-one schools of higher education, including one within twenty-five miles of Omaha where you can get a degree as a computer systems support specialist. Computer systems support specialists usually hold an Associate's, or other 2-year degree, so you can expect to spend about two years studying to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Omaha include:

  • Computer Clerk. Operate data entry device.
  • Online Publisher. Format typescript and graphic elements using computer software to produce publication-ready material.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Kaplan University-Omaha Campus - Omaha, NE

Kaplan University-Omaha Campus, 5417 N. 103rd St., Omaha, NE 68134-1002. Kaplan University-Omaha Campus is a small university located in Omaha, Nebraska. It is a private for-profit school with primarily 4-year or above programs and has 1,126 students. Kaplan University-Omaha Campus has an associate's degree and a bachelor's degree program in Data Processing and Data Processing Technology/Technician which graduated five and zero students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Omaha, Nebraska

Omaha, Nebraska
Omaha, Nebraska photo by Yassie

Omaha is located in Douglas County, Nebraska. It has a population of over 438,646, which has grown by 12.5% in the past ten years. The cost of living index in Omaha, 81, is well below the national average. New single-family homes in Omaha are valued at $105,100 on average, which is far less than the state average. In 2008, 1,576 new homes were built in Omaha, down from 1,905 the previous year.

The three big industries for women in Omaha are health care, educational services, and finance and insurance. For men, it is construction, accommodation and food services, and professional, scientific, and technical services. The average commute to work is about 18 minutes. More than 28.7% of Omaha residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.0%, is higher than the state average.

The unemployment rate in Omaha is 4.7%, which is greater than Nebraska's average of 4.5%.

The percentage of Omaha residents that are affiliated with a religious congregation, 54.5%, is more than the national average but less than the state average. Calvary Baptist Church, Calvary Chapel of Omaha and Calvary Foursquare Gospel Church are all churches located in Omaha. The most common religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the Lutheran Church.

Omaha is home to the Gibson and the Cedar Hills Golf Course as well as Al Caniglia Field and Adams Park. Shopping malls in the area include Frederick Square Shopping Center, North Park Shopping Center and Oak View Mall. Visitors to Omaha can choose from Countryside Suites, Hampton Inn Omaha-Central and Townhouse Inn for temporary stays in the area.