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Career and Education Opportunities for Correspondence Clerks in Omaha, Nebraska

Omaha, Nebraska provides a wide variety of opportunities, both career and educational, for correspondence clerks. There are currently 100 working correspondence clerks in Nebraska; this should grow by 16% to about 120 working correspondence clerks in the state by 2016. This is better than the national trend for correspondence clerks, which sees this job pool shrinking by about 13.8% over the next eight years. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.

Correspondence clerks earn approximately $15 hourly or $31,690 annually on average in Nebraska. Nationally they average about $14 per hour or $30,630 per year. Earnings for correspondence clerks are better than earnings in the general category of Clerical in Nebraska and better than general Clerical category earnings nationally.

There is one school within twenty-five miles of Omaha where you can study to be a correspondence clerk, among thirty-one schools of higher education total in the Omaha area. The most common level of education for correspondence clerks is a high school diploma or GED. You can expect to spend only a short time studying to be a correspondence clerk if you already have a high school diploma.

CAREER DESCRIPTION: Correspondence Clerk

In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.

Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.

Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.

It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.

Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.

Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Omaha include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Computer Clerk. Operate data entry device.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training

Metropolitan Community College Area - Omaha, NE

Metropolitan Community College Area, 30 & Fort Street, Omaha, NE 68111-1610. Metropolitan Community College Area is a large college located in Omaha, Nebraska. It is a public school with primarily 2-year programs and has 15,055 students. Metropolitan Community College Area has a one to two year program in General Office Occupations and Clerical Services which graduated five students in 2008.


Omaha, Nebraska
Omaha, Nebraska photo by Yassie

Omaha is located in Douglas County, Nebraska. It has a population of over 438,646, which has grown by 12.5% in the past ten years. The cost of living index in Omaha, 81, is well below the national average. New single-family homes in Omaha are valued at $105,100 on average, which is far less than the state average. In 2008, 1,576 new homes were built in Omaha, down from 1,905 the previous year.

The three big industries for women in Omaha are health care, educational services, and finance and insurance. For men, it is construction, accommodation and food services, and professional, scientific, and technical services. The average commute to work is about 18 minutes. More than 28.7% of Omaha residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.0%, is higher than the state average.

The unemployment rate in Omaha is 4.7%, which is greater than Nebraska's average of 4.5%.

The percentage of Omaha residents that are affiliated with a religious congregation, 54.5%, is more than the national average but less than the state average. Calvary Baptist Church, Calvary Chapel of Omaha and Calvary Foursquare Gospel Church are all churches located in Omaha. The most common religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the Lutheran Church.

Omaha is home to the Gibson and the Cedar Hills Golf Course as well as Al Caniglia Field and Adams Park. Shopping malls in the area include Frederick Square Shopping Center, North Park Shopping Center and Oak View Mall. Visitors to Omaha can choose from Countryside Suites, Hampton Inn Omaha-Central and Townhouse Inn for temporary stays in the area.