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Career and Education Opportunities for Telephone Operators in Montana

Montana has a population of 974,989, which has grown by 8.07% over the past 10 years. Nicknamed the "Treasure State," its capital is Helena, though its most populous city is Billings.

The national trend for telephone operators sees this job pool shrinking by about 3.6% over the next eight years. Telephone operators generally provide information by accessing alphabetical and geographical directories.

The average wage in the general category of Telephone jobs is $11 per hour or $23,740 per year in Montana, and an average of $13 per hour or $27,945 per year nationwide.

In 2008, there were a total of 651,425 jobs in Montana. The average annual income was $34,622 in 2008, up from $33,927 the preceding year. The unemployment rate in Montana was 6.2% in 2009, which has grown by 1.6% since the previous year. About 24.4% of Montana residents have college degrees, which is higher than the national average.

The top industries in Montana include agencies, brokerages, and other insurance related activities, automotive parts, accessories, and tire stores, and third party administration of insurance funds/plans. Notable tourist destinations include the Zoomontana, the Moss Mansion Museum, and the Billings Preservation Society.

CITIES WITH Telephone Operator OPPORTUNITIES IN Montana


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Montana include:

  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Montana

Montana
Montana photo by Qfl247

Montana has a population of 974,989, which has grown by 8.07% in the last 10 years. Nicknamed the "Treasure State," its capital is Helena, though its most populous city is Billings. In 2008, there were a total of 651,425 jobs in Montana. The average annual income was $34,622 in 2008, up from $33,927 the preceding year. The unemployment rate in Montana was 6.2% in 2009, which has grown by 1.6% since the previous year. Roughly 24.4% of Montana residents have college degrees, which is higher than the national average.

The top industries in Montana include agencies, brokerages, and other insurance related activities, automotive parts, accessories, and tire stores, and third party administration of insurance funds/plans. Notable tourist attractions include the Zoomontana, the Museum of Women's History, and the Moss Mansion Museum.