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Career and Education Opportunities for Receptionists in Missoula, Montana

There is a wide variety of career and education opportunities for receptionists in the Missoula, Montana area. There are currently 2,710 jobs for receptionists in Montana and this is projected to grow 22% to 3,290 jobs by 2016. This is better than the nation as a whole, where employment opportunities for receptionists are expected to grow by about 15.2%. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.

A person working as a receptionist can expect to earn about $10 per hour or $22,680 per year on average in Montana and about $11 per hour or $24,550 annually on average in the U.S. as a whole. Earnings for receptionists are not quite as good as earnings in the general category of Clerical in Montana and not quite as good as general Clerical category earnings nationally.

There is one school within twenty-five miles of Missoula where you can study to be a receptionist, among two schools of higher education total in the Missoula area. The most common level of education for receptionists is a high school diploma or GED. It will take only a short time to learn to be a receptionist if you already have a high school diploma.


Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.

Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.

Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.

Similar jobs with educational opportunities in Missoula include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.


The University of Montana - Missoula, MT

The University of Montana, Missoula, Montana, Missoula, MT 59812. The University of Montana is a large university located in Missoula, Montana. It is a public school with primarily 4-year or above programs. It has 14,176 students and an admission rate of 96%. The University of Montana has 2 areas of study related to Receptionist. They are:

  • Medical Reception/Receptionist, one to two year which graduated 3 students in 2008.
  • Receptionist, one to two year which graduated 3 students in 2008.


Missoula, Montana
Missoula, Montana photo by Joshulove

Missoula is located in Missoula County, Montana. It has a population of over 68,202, which has grown by 19.5% in the past ten years. The cost of living index in Missoula, 100, is near the national average. New single-family homes in Missoula cost $89,900 on average, which is far less than the state average. In 2008, one hundred eighty-six new homes were constructed in Missoula, down from two hundred ninety-three the previous year.

The top three industries for women in Missoula are educational services, health care, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average commute to work is about 14 minutes. More than 38.0% of Missoula residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 12.5%, is higher than the state average.

The unemployment rate in Missoula is 5.1%, which is less than Montana's average of 5.8%.

The percentage of Missoula residents that are affiliated with a religious congregation, 32.4%, is less than both the national and state average. University Congregational Church, Unity Church of Missoula and United Pentecostal Church are all churches located in Missoula. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.

Missoula is home to the Health Sciences Building and the KOA El-Mar Kampground as well as Vietnam Veterans Memorial and Fort Missoula Park. Shopping malls in the area include East Gate Shopping Center, Southgate Mall and Town and Country Shopping Center. Visitors to Missoula can choose from Best Western Grant Creek Inn, Comfort Inn Missoula and Sleepy Inn Motel for temporary stays in the area.