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Career and Education Opportunities for Office Managers in Billings, Montana

If you want to be an office manager, the Billings, Montana area offers many opportunities both for education and employment. Currently, 3,180 people work as office managers in Montana. This is expected to grow by 14% to about 3,630 people by 2016. This is better than the national trend for office managers, which sees this job pool growing by about 11.0% over the next eight years. In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

A person working as an office manager can expect to earn about $19 hourly or $39,830 yearly on average in Montana and about $22 hourly or $45,790 annually on average in the U.S. as a whole. Incomes for office managers are the same as in the overall category of Management in Montana, and the same as the overall Management category nationally.

The Billings area is home to four schools of higher education, including one within twenty-five miles of Billings where you can get a degree as an office manager. Given that the most common education level for office managers is a high school diploma or GED, you can expect to spend only a short time studying to be an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Montana State University-Billings-College of Technology - Billings, MT

Montana State University-Billings-College of Technology, 3803 Central Ave, Billings, MT 59102-9856. Montana State University-Billings-College of Technology is a small university located in Billings, Montana. It is a public school with primarily 2-year programs and has 1,157 students. Montana State University-Billings-College of Technology has an associate's degree program in Office Management and Supervision which graduated three students in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Billings, Montana

Billings, Montana
Billings, Montana photo by Pruhter

Billings is situated in Yellowstone County, Montana. It has a population of over 103,994, which has grown by 15.7% over the last ten years. The cost of living index in Billings, 88, is well below the national average. New single-family homes in Billings are valued at $132,200 on average, which is well below the state average. In 2008, five hundred nineteen new homes were built in Billings, down from six hundred four the previous year.

The three most popular industries for women in Billings are health care, educational services, and accommodation and food services. For men, it is construction, accommodation and food services, and professional, scientific, and technical services. The average commute to work is about 16 minutes. More than 28.5% of Billings residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 8.2%, is higher than the state average.

The unemployment rate in Billings is 4.4%, which is less than Montana's average of 5.8%.

The percentage of Billings residents that are affiliated with a religious congregation, 48.6%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the LDS (Mormon) Church.

Billings is home to the Twin Pines Ranch and the Hilands Golf Club as well as Cobb Field and Pioneer Park. Visitors to Billings can choose from Western Executive Inn, Holiday Inn Express and Big 5 Motel for temporary stays in the area.