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Career and Education Opportunities for Retail Sales Managers in St. Louis, Missouri

There is a wide variety of career and education opportunities for retail sales managers in the St. Louis, Missouri area. Currently, 21,910 people work as retail sales managers in Missouri. This is expected to grow by 3% to 22,590 people by 2016. This is not quite as good as the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

A person working as a retail sales manager can expect to earn about $16 hourly or $34,620 yearly on average in Missouri and about $16 per hour or $35,310 yearly on average in the U.S. as a whole. Retail sales managers earn less than people working in the category of Sales and Clerical generally in Missouri and less than people in the Sales and Clerical category nationally.

There are eleven schools within twenty-five miles of St. Louis where you can study to be a retail sales manager, among seventy-one schools of higher education total in the St. Louis area. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in St. Louis include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Maryville University of Saint Louis - Saint Louis, MO

Maryville University of Saint Louis, 650 Maryville University Drive, Saint Louis, MO 63141-7299. Maryville University of Saint Louis is a small university located in Saint Louis, Missouri. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,522 students and an admission rate of 54%. Maryville University of Saint Louis has a bachelor's degree and a master's degree program in E-Commerce/Electronic Commerce which graduated one and zero students respectively in 2008.

Saint Louis Community College-Meramec - Kirkwood, MO

Saint Louis Community College-Meramec, 11333 Big Bend Blvd, Kirkwood, MO 63122. Saint Louis Community College-Meramec is a large college located in Kirkwood, Missouri. It is a public school with primarily 2-year programs and has 10,217 students. Saint Louis Community College-Meramec has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated one and three students respectively in 2008.

Fontbonne University - Saint Louis, MO

Fontbonne University, 6800 Wydown Blvd, Saint Louis, MO 63105-3098. Fontbonne University is a small university located in Saint Louis, Missouri. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,967 students and an admission rate of 82%. Fontbonne University has 2 areas of study related to Retail Sales Manager. They are:

  • Selling Skills and Sales Operations, less than one year.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree which graduated 15 students in 2008.

Lewis and Clark Community College - Godfrey, IL

Lewis and Clark Community College, 5800 Godfrey Rd, Godfrey, IL 62035. Lewis and Clark Community College is a medium sized college located in Godfrey, Illinois. It is a public school with primarily 2-year programs and has 8,016 students. Lewis and Clark Community College has a less than one year program in Selling Skills and Sales Operations which graduated fifteen students in 2008.

Southwestern Illinois College - Belleville, IL

Southwestern Illinois College, 2500 Carlyle Ave, Belleville, IL 62221-5899. Southwestern Illinois College is a large college located in Belleville, Illinois. It is a public school with primarily 2-year programs and has 14,308 students. Southwestern Illinois College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year which graduated 1 student in 2008.
  • Selling Skills and Sales Operations, associate's degree which graduated 4 students in 2008.

Lindenwood University - Saint Charles, MO

Lindenwood University, 209 S Kingshighway, Saint Charles, MO 63301-1695. Lindenwood University is a large university located in Saint Charles, Missouri. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,253 students and an admission rate of 40%. Lindenwood University has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, bachelor's degree which graduated 2 students in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree and master's degree which graduated zero and five students respectively in 2008.

ITT Technical Institute-Arnold - Arnold, MO

ITT Technical Institute-Arnold, 1930 Meyer Drury Dr, Arnold, MO 63010. ITT Technical Institute-Arnold is a small school located in Arnold, Missouri. It is a private for-profit school with primarily 4-year or above programs. It has 940 students and an admission rate of 51%. ITT Technical Institute-Arnold has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated three students in 2008.

Webster University - Saint Louis, MO

Webster University, 470 E Lockwood Ave., Saint Louis, MO 63119-3194. Webster University is a large university located in Saint Louis, Missouri. It is a private not-for-profit school with primarily 4-year or above programs. It has 18,237 students and an admission rate of 57%. Webster University has a postbaccalaureate certificate and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated four and one students respectively in 2008.

Patricia Stevens College - Saint Louis, MO

Patricia Stevens College, 330 North Fourth Street, Suite 306, Saint Louis, MO 63102-2008. Patricia Stevens College is a small college located in Saint Louis, Missouri. It is a private for-profit school with primarily 4-year or above programs. It has 182 students and an admission rate of 50%. Patricia Stevens College has an associate's degree and a bachelor's degree program in Retailing and Retail Operations which graduated nineteen and zero students respectively in 2008.

Saint Louis Community College-Florissant Valley - Saint Louis, MO

Saint Louis Community College-Florissant Valley, 3400 Pershall Rd, Saint Louis, MO 63135. Saint Louis Community College-Florissant Valley is a medium sized college located in Saint Louis, Missouri. It is a public school with primarily 2-year programs and has 6,515 students. Saint Louis Community College-Florissant Valley has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year.
  • Selling Skills and Sales Operations, less than one year and associate's degree which graduated zero and one students respectively in 2008.

ITT Technical Institute-Earth City - Earth City, MO

ITT Technical Institute-Earth City, 3640 Corporate Trail Drive, Earth City, MO 63045. ITT Technical Institute-Earth City is a small school located in Earth City, Missouri. It is a private for-profit school with primarily 4-year or above programs. It has 976 students and an admission rate of 59%. ITT Technical Institute-Earth City has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated four students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: St. Louis, Missouri

St. Louis, Missouri
St. Louis, Missouri photo by Dschwen

St. Louis is located in St. Louis City County, Missouri. It has a population of over 354,361, which has grown by 1.8% over the last ten years. The cost of living index in St. Louis, 83, is well below the national average. New single-family homes in St. Louis are priced at $111,600 on average, which is far less than the state average. In 2008, one hundred fifty-seven new homes were built in St. Louis, down from two hundred sixty-one the previous year.

The top three industries for women in St. Louis are health care, educational services, and accommodation and food services. For men, it is accommodation and food services, construction, and educational services. The average travel time to work is about 25 minutes. More than 19.1% of St. Louis residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.

The unemployment rate in St. Louis is 10.9%, which is greater than Missouri's average of 8.9%.

Nativity of Our Lord Church, Church of the Good Shepard and Church of the Holy Communion are among the churches located in St. Louis.

St. Louis is home to the Terminal Railroad Association Building and the Memorial Home as well as Washington Park and Willmore Park. Shopping malls in the area include Hampton Village Shopping Center and Loughborough Shopping Center.