Career and Education Opportunities for Dispatchers in St. Louis, Missouri
There are many career and education opportunities for dispatchers in the St. Louis, Missouri area. About 4,660 people are currently employed as dispatchers in Missouri. By 2016, this is expected to shrink 1% to about 4,640 people employed. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. Dispatchers generally schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
Dispatchers earn about $15 per hour or $31,280 per year on average in Missouri and about $16 hourly or $33,850 per year on average nationally. Incomes for dispatchers are better than in the overall category of Dispatching and Logistics in Missouri, and better than the overall Dispatching and Logistics category nationally.
There are seventy-one schools of higher education in the St. Louis area, including one within twenty-five miles of St. Louis where you can get a degree to start your career as a dispatcher. The most common level of education for dispatchers is a high school diploma or GED. You can expect to spend only a short time training to become a dispatcher if you already have a high school diploma.
CAREER DESCRIPTION: Dispatcher
In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.
Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.
It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.
And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.
Like many other jobs, dispatchers must be reliable and be thorough and dependable.
Similar jobs with educational opportunities in St. Louis include:
- Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
- Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
EDUCATIONAL OPPORTUNITIES: Dispatcher Training
Saint Louis Community College-Meramec - Kirkwood, MO
Saint Louis Community College-Meramec, 11333 Big Bend Blvd, Kirkwood, MO 63122. Saint Louis Community College-Meramec is a large college located in Kirkwood, Missouri. It is a public school with primarily 2-year programs and has 10,217 students. Saint Louis Community College-Meramec has a one to two year and an associate's degree program in Logistics and Materials Management which graduated one and zero students respectively in 2008.
Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.
For more information, see the National Emergency Number Association website.
LOCATION INFORMATION: St. Louis, Missouri
St. Louis is located in St. Louis City County, Missouri. It has a population of over 354,361, which has grown by 1.8% over the last ten years. The cost of living index in St. Louis, 83, is well below the national average. New single-family homes in St. Louis are priced at $111,600 on average, which is far less than the state average. In 2008, one hundred fifty-seven new homes were built in St. Louis, down from two hundred sixty-one the previous year.
The top three industries for women in St. Louis are health care, educational services, and accommodation and food services. For men, it is accommodation and food services, construction, and educational services. The average travel time to work is about 25 minutes. More than 19.1% of St. Louis residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.
The unemployment rate in St. Louis is 10.9%, which is greater than Missouri's average of 8.9%.
Nativity of Our Lord Church, Church of the Good Shepard and Church of the Holy Communion are among the churches located in St. Louis.
St. Louis is home to the Terminal Railroad Association Building and the Memorial Home as well as Washington Park and Willmore Park. Shopping malls in the area include Hampton Village Shopping Center and Loughborough Shopping Center.