Career and Education Opportunities for Eligibility and Occupancy Interviewers in Kansas City, Missouri
Kansas City, Missouri provides a wide variety of opportunities, both career and educational, for eligibility and occupancy interviewers. There are currently 3,900 jobs for eligibility and occupancy interviewers in Missouri and this is projected to grow 5% to about 4,080 jobs by 2016. This is not quite as good as the national trend for eligibility and occupancy interviewers, which sees this job pool growing by about 9.2% over the next eight years. Eligibility and occupancy interviewers generally determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.
Eligibility and occupancy interviewers earn approximately $15 hourly or $31,700 per year on average in Missouri. Nationally they average about $18 per hour or $39,310 yearly. Eligibility and occupancy interviewers earn more than people working in the category of Human Resources and Customer Service generally in Missouri and more than people in the Human Resources and Customer Service category nationally.
There are seventy-one schools of higher education in the Kansas City area, including one within twenty-five miles of Kansas City where you can get a degree to start your career as an eligibility and occupancy interviewer. The most common level of education for eligibility and occupancy interviewers is a high school diploma or GED. It will take only a short time to learn to be an eligibility and occupancy interviewer if you already have a high school diploma.
CAREER DESCRIPTION: Eligibility and Occupancy Interviewer
In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.
Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.
Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.
It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.
Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.
Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.
Similar jobs with educational opportunities in Kansas City include:
- Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training
Park University - Parkville, MO
Park University, 8700 NW River Park Dr, Parkville, MO 64152-3795. Park University is a large university located in Parkville, Missouri. It is a private not-for-profit school with primarily 4-year or above programs. It has 12,457 students and an admission rate of 78%. Park University has a master's degree program in Community Organization and Advocacy which graduated one student in 2008.
Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.
For more information, see the Association for Financial Counseling and Planning Education website.
Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.
For more information, see the Center for Interviewer Standards and Assessment Ltd. website.
National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.
For more information, see the Dynamic Works Institute website.
NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.
For more information, see the Dynamic Works Institute website.
Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.
For more information, see the National Affordable Housing Management Association website.
LOCATION INFORMATION: Kansas City, Missouri
Kansas City is situated in Jackson County, Missouri. It has a population of over 451,572, which has grown by 2.3% in the past ten years. The cost of living index in Kansas City, 78, is well below the national average.
The top three industries for women in Kansas City are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and public administration. The average travel time to work is about 22 minutes. More than 25.7% of Kansas City residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 8.7%, is lower than the state average.
The unemployment rate in Kansas City is 11.3%, which is greater than Missouri's average of 8.9%.
The percentage of Kansas City residents that are affiliated with a religious congregation, 51.2%, is more than the national average but less than the state average. Glenwood Church, Antioch Church and Assumption of the Blessed Virgin Mary are among the churches located in Kansas City. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.
Kansas City is home to the Ozanam Boys Home and the Watts Mill Center as well as Central Park and West Terrace Park. Shopping malls in the area include Antioch Shopping Center, Wornall Village Shopping Center and Winwood Shopping Center. Visitors to Kansas City can choose from Budget Host Inn, Days Inn and Embassy Suites Hotel Kansas City Internatinl Arprt for temporary stays in the area.