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Career and Education Opportunities for Technical Service Representatives in Columbia, Missouri

Technical service representatives can find many career and educational opportunities in the Columbia, Missouri area. There are currently 9,010 jobs for technical service representatives in Missouri and this is projected to grow 7% to 9,640 jobs by 2016. This is not quite as good as the national trend for technical service representatives, which sees this job pool growing by about 9.7% over the next eight years. Technical service representatives generally sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.

Income for technical service representatives is about $32 hourly or $67,490 per year on average in Missouri. Nationally, their income is about $33 per hour or $70,200 per year. Incomes for technical service representatives are better than in the overall category of Sales and Clerical in Missouri, and better than the overall Sales and Clerical category nationally.

The Columbia area is home to thirteen schools of higher education, including one within twenty-five miles of Columbia where you can get a degree as a technical service representative. The most common level of education for technical service representatives is a Bachelor's degree. You can expect to spend about four years studying to be a technical service representative if you already have a high school diploma.

CAREER DESCRIPTION: Technical Service Representative

Technical Service Representative video from the State of New Jersey Dept. of Labor and Workforce Development

In general, technical service representatives sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.

Technical service representatives answer clients' questions about products and credit terms. They also contact new and existing clients to consider their needs, and to explain how these needs could be met by specific products and services. Equally important, technical service representatives have to quote prices, credit terms and other bid specifications. They are often called upon to negotiate prices and terms of sales and service agreements. They are expected to inform clients of estimated delivery schedules or other data pertaining to purchased products. Finally, technical service representatives furnish clients with ongoing technical support.

Every day, technical service representatives are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for technical service representatives to initiate sales campaigns and follow marketing plan guidelines so as to meet sales and production expectations. They are often called upon to demonstrate and explain the operation and use of products. They also complete product and development training as required. They are sometimes expected to recommend ways for clients to modify product usage in order to further optimize production. Somewhat less frequently, technical service representatives are also expected to maintain customer records, using automated systems.

Technical service representatives sometimes are asked to complete expense reports and other paperwork. They also have to be able to verify clients' credit ratings, and appraise equipment in order to establish contract terms and trade-in values and inspect existing machinery/equipment placement, and develop diagrams to illustrate efficient space utilization, using standard measuring devices and templates. And finally, they sometimes have to furnish feedback to company's product layout team so that products can be tailored to clients' needs.

Like many other jobs, technical service representatives must want to innovate to meet new challenges and be able to work independently and make decisions on their own.

Similar jobs with educational opportunities in Columbia include:

  • Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Technical Service Representative Training

Westminster College - Fulton, MO

Westminster College, 501 Westminster Ave, Fulton, MO 65251-1299. Westminster College is a small college located in Fulton, Missouri. It is a private not-for-profit school with primarily 4-year or above programs. It has 992 students and an admission rate of 77%. Westminster College has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.


Certified Customer Service Specialist: An individual who successfully passes ETA's World Class CSS Certification exam is professionally recognized as having the ability to uphold the interpersonal and business standards necessary in today's workplace.

For more information, see the ETA International website.

Certified Professional in Training: For those packagers having fewer than six years of academic and/or work experience, a Certified Professionals in Training (CPIT) program is offered.

For more information, see the Institute of Packaging Professionals website.

Certified Sales Professional: The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling.

For more information, see the Manufacturers Representatives Educational Research Foundation website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Salesperson: The SMEI Certified Professional Salesperson program is ideal for professionals who are employed as a sales representatives, account managers, distributor representatives and business development personnel.

For more information, see the Sales & Marketing Executives International website.


Drug Distributor

Phone: (573) 751-0091
Website: Division Of Professional Registration Missouri State Board of Pharmacy

Drug Distributor Registrant

Phone: (573) 751-0091
Website: Division Of Professional Registration Missouri State Board of Pharmacy

Tempory Drug Distributor

Phone: (573) 751-0091
Website: Division Of Professional Registration Missouri State Board of Pharmacy


Columbia, Missouri
Columbia, Missouri photo by Grey_Wanderer

Columbia is situated in Boone County, Missouri. It has a population of over 100,733, which has grown by 19.2% over the last ten years. The cost of living index in Columbia, 85, is well below the national average. New single-family homes in Columbia are valued at $171,800 on average, which is below the state average. In 2008, three hundred thirty-five new homes were constructed in Columbia, down from six hundred fifty-three the previous year.

The top three industries for women in Columbia are educational services, health care, and accommodation and food services. For men, it is educational services, accommodation and food services, and health care. The average travel time to work is about 15 minutes. More than 50.5% of Columbia residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 24.0%, is higher than the state average.

The unemployment rate in Columbia is 6.8%, which is less than Missouri's average of 8.9%.

The percentage of Columbia residents that are affiliated with a religious congregation, 40.9%, is less than both the national and state average. Sugar Grove Church, Fairview Church and Emmanuel Church are among the churches located in Columbia. The most common religious groups are the Southern Baptist Convention, the Catholic Church and the Christian Church (Disciples of Christ).

Columbia is home to the Columbia Country Club and the Columbia Plaza as well as Nickell Park and Stephens Park. Shopping centers in the area include Whitegate Shopping Center, North County Shopping Center and Biscayne Mall. Visitors to Columbia can choose from Churchill's, Columbia Super 8 Motel and Arrow Head Motel LLC for temporary stays in the area.