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Career and Education Opportunities for Telephone Operators in Minnesota

Minnesota has a population of 5,266,214, which has grown by 7.05% over the past decade. Nicknamed the "North Star State," its capital is Saint Paul, though its largest city is Minneapolis.

Currently, 200 people work as telephone operators in Minnesota. This is expected to shrink 46% to 110 people by 2016. This is not quite as good as the national trend for telephone operators, which sees this job pool shrinking by about 3.6% over the next eight years. Telephone operators generally provide information by accessing alphabetical and geographical directories.

A person working as a telephone operator can expect to earn about $12 per hour or $26,240 per year on average in Minnesota and about $15 hourly or $31,670 yearly on average in the U.S. as a whole. Telephone operators earn less than people working in the category of Telephone generally in Minnesota and more than people in the Telephone category nationally.

In 2008, there were a total of 3,567,295 jobs in Minnesota. The average annual income was $42,953 in 2008, up from $41,693 the preceding year. The unemployment rate in Minnesota was 8.0% in 2009, which has grown by 2.6% since the previous year. Roughly 27.4% of Minnesota residents have college degrees, which is higher than the national average.

The top industries in Minnesota include medical, dental, and hospital equipment merchant wholesalers, general-line grocery merchant wholesalers, and real estate credit. Notable tourist destinations include the Aminah Hair Sytlist, the American Wings Air Museum, and the Holy Land Exhibit.

CITIES WITH Telephone Operator OPPORTUNITIES IN Minnesota


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Minnesota include:

  • Computer Systems Support Specialist. Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Minnesota

Minnesota
Minnesota photo by Kablammo

Minnesota has a population of 5,266,214, which has grown by 7.05% over the past 10 years. Nicknamed the "North Star State," its capital is Saint Paul, though its largest city is Minneapolis. In 2008, there were a total of 3,567,295 jobs in Minnesota. The average annual income was $42,953 in 2008, up from $41,693 the previous year. The unemployment rate in Minnesota was 8.0% in 2009, which has grown by 2.6% since the previous year. Roughly 27.4% of Minnesota residents have college degrees, which is higher than the national average.

The top industries in Minnesota include medical, dental, and hospital equipment merchant wholesalers, general-line grocery merchant wholesalers, and real estate credit. Notable tourist destinations include the Hennepin History Museum, the Minneapolis Institute of Arts, and the Fridley Historical Society Museum.