Career and Education Opportunities for Receptionists in Minneapolis, Minnesota
Receptionists can find many career and educational opportunities in the Minneapolis, Minnesota area. There are currently 25,310 jobs for receptionists in Minnesota and this is projected to grow 14% to 28,850 jobs by 2016. This is not quite as good as the national trend for receptionists, which sees this job pool growing by about 15.2% over the next eight years. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.
Receptionists earn about $13 per hour or $27,340 per year on average in Minnesota and about $11 per hour or $24,550 annually on average nationally. Compared with people working in the overall category of Clerical, people working as receptionists in Minnesota earn less. They earn less than people working in the overall category of Clerical nationally.
There are nine schools within twenty-five miles of Minneapolis where you can study to be a receptionist, among eighty schools of higher education total in the Minneapolis area. The most common level of education for receptionists is a high school diploma or GED. You can expect to spend only a short time studying to be a receptionist if you already have a high school diploma.
CAREER DESCRIPTION: Receptionist
In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.
Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.
Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.
Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.
Similar jobs with educational opportunities in Minneapolis include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Receptionist Training
Saint Paul College - A Community and Technical College - Saint Paul, MN
Saint Paul College - A Community and Technical College, 235 Marshall Ave, Saint Paul, MN 55102-9808. Saint Paul College - A Community and Technical College is a medium sized college located in Saint Paul, Minnesota. It is a public school with primarily 2-year programs and has 5,388 students. Saint Paul College - A Community and Technical College has 2 areas of study related to Receptionist. They are:
- Health Unit Coordinator/Ward Clerk, less than one year and one to two year which graduated twenty-eight and one students respectively in 2008.
- Medical Reception/Receptionist, less than one year which graduated 6 students in 2008.
National American University-Bloomington - Bloomington, MN
National American University-Bloomington, 7801 Metro Parkway, Suite 200, Bloomington, MN 55425. National American University-Bloomington is a small university located in Bloomington, Minnesota. It is a private for-profit school with primarily 4-year or above programs and has 290 students. National American University-Bloomington has a one to two year program in General Office Occupations and Clerical Services.
Dakota County Technical College - Rosemount, MN
Dakota County Technical College, 1300 145th Street East, Rosemount, MN 55068-2999. Dakota County Technical College is a small college located in Rosemount, Minnesota. It is a public school with primarily 2-year programs and has 2,919 students. Dakota County Technical College has 2 areas of study related to Receptionist. They are:
- Medical Reception/Receptionist, less than one year which graduated 3 students in 2008.
- Receptionist, less than one year which graduated 2 students in 2008.
East Metro Opportunities Industrialization Center - Saint Paul, MN
East Metro Opportunities Industrialization Center, 1919 University Ave Suite 500, Saint Paul, MN 55104-3435. East Metro Opportunities Industrialization Center is a small school located in Saint Paul, Minnesota. It is a private not-for-profit school with primarily less-than 2-year programs and has 122 students. East Metro Opportunities Industrialization Center has a one to two year program in Receptionist which graduated one student in 2008.
Hennepin Technical College - Brooklyn Park, MN
Hennepin Technical College, 9000 Brooklyn Blvd, Brooklyn Park, MN 55445. Hennepin Technical College is a medium sized college located in Brooklyn Park, Minnesota. It is a public school with primarily 2-year programs and has 5,617 students. Hennepin Technical College has 3 areas of study related to Receptionist. They are:
- Health Unit Coordinator/Ward Clerk, less than one year which graduated 33 students in 2008.
- Medical Reception/Receptionist, less than one year which graduated 9 students in 2008.
- General Office Occupations and Clerical Services, less than one year which graduated 53 students in 2008.
Crown College - Saint Bonifacius, MN
Crown College, 8700 College View Drive, Saint Bonifacius, MN 55375-9001. Crown College is a small college located in Saint Bonifacius, Minnesota. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,229 students and an admission rate of 70%. Crown College has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated eight and zero students respectively in 2008.
Century Community and Technical College - White Bear Lake, MN
Century Community and Technical College, 3300 Century Ave N, White Bear Lake, MN 55110. Century Community and Technical College is a medium sized college located in White Bear Lake, Minnesota. It is a public school with primarily 2-year programs and has 9,384 students. Century Community and Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Anoka Technical College - Anoka, MN
Anoka Technical College, 1355 W Hwy 10, Anoka, MN 55303. Anoka Technical College is a small college located in Anoka, Minnesota. It is a public school with primarily 2-year programs and has 2,072 students. Anoka Technical College has 2 areas of study related to Receptionist. They are:
- Medical Reception/Receptionist, one to two year which graduated 2 students in 2008.
- Receptionist, one to two year which graduated 1 student in 2008.
American Indian OIC Inc - Minneapolis, MN
American Indian OIC Inc, 1845 E. Franklin Ave, Minneapolis, MN 55404-2221. American Indian OIC Inc is a small school located in Minneapolis, Minnesota. It is a private not-for-profit school with primarily less-than 2-year programs and has 111 students. American Indian OIC Inc has a less than one year program in Receptionist which graduated five students in 2008.
LOCATION INFORMATION: Minneapolis, Minnesota
Minneapolis is situated in Hennepin County, Minnesota. It has a population of over 382,605. The cost of living index in Minneapolis, 101, is near the national average. New single-family homes in Minneapolis are priced at $451,300 on average, which is far greater than the state average. In 2008, forty-five new homes were constructed in Minneapolis, down from one hundred fifteen the previous year.
The top three industries for women in Minneapolis are health care, educational services, and accommodation and food services. For men, it is educational services, professional, scientific, and technical services, and accommodation and food services. The average commute to work is about 22 minutes. More than 37.4% of Minneapolis residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 13.1%, is higher than the state average.
The unemployment rate in Minneapolis is 7.0%, which is the same as Minnesota's average of 7.0%.
The percentage of Minneapolis residents that are affiliated with a religious congregation, 57.7%, is more than the national average but less than the state average. The largest religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.
Minneapolis is home to the Saint Josephs Orphanage and the Hiawatha Municipal Golf Course as well as Beards Plaisance and Mississippi Park. Visitors to Minneapolis can choose from COE Mansion Carriage House, Radisson Hotel Metrodome and Best Western Kelly Inn for temporary stays in the area.