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Career and Education Opportunities for Medical Secretaries in Grand Rapids, Michigan

Medical secretaries can find many career and educational opportunities in the Grand Rapids, Michigan area. About 9,120 people are currently employed as medical secretaries in Michigan. By 2016, this is expected to grow 11% to about 10,150 people employed. This is not quite as good as the nation as a whole, where employment opportunities for medical secretaries are expected to grow by about 26.6%. In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

A person working as a medical secretary can expect to earn about $14 per hour or $30,150 annually on average in Michigan and about $14 hourly or $29,680 per year on average in the U.S. as a whole. Medical secretaries earn less than people working in the category of Secretarial generally in Michigan and less than people in the Secretarial category nationally.

There are nineteen schools of higher education in the Grand Rapids area, including six within twenty-five miles of Grand Rapids where you can get a degree to start your career as a medical secretary. The most common level of education for medical secretaries is a high school diploma or GED. You can expect to spend only a short time studying to be a medical secretary if you already have a high school diploma.

CAREER DESCRIPTION: Medical Secretary

Medical Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. They also duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical secretaries answer telephones, and direct calls to appropriate staff. They also greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Equally important, medical secretaries have to transmit correspondence and medical archives by mail, e-mail, or fax. They are often called upon to operate office equipment such as voice mail messaging systems, and use word processing and other software applications to ready reports, invoices, financial statements, letters, case histories and medical archives. They are expected to receive and route messages and documents such as laboratory results to appropriate staff. Finally, medical secretaries schedule and confirm patient diagnostic appointments, surgeries and medical consultations.

Every day, medical secretaries are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for medical secretaries to interview patients to finish documents and forms such as intake and insurance forms. They are often called upon to perform various clerical and administrative functions. They also maintain medical archives, technical library and correspondence files. They are sometimes expected to compile and record medical charts and correspondence, using typewriter or personal computer. Somewhat less frequently, medical secretaries are also expected to maintain medical archives, technical library and correspondence files.

and arrange hospital admissions for patients. And finally, they sometimes have to complete insurance and other claim forms.

Like many other jobs, medical secretaries must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Grand Rapids include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Medical Secretary Training

Baker College of Muskegon - Muskegon, MI

Baker College of Muskegon, 1903 Marquette Ave, Muskegon, MI 49442. Baker College of Muskegon is a medium sized college located in Muskegon, Michigan. It is a private not-for-profit school with primarily 4-year or above programs and has 5,214 students. Baker College of Muskegon has 2 areas of study related to Medical Secretary. They are:

  • Medical Insurance Specialist/Medical Biller, one to two year which graduated 7 students in 2008.
  • Medical Administrative/Executive Assistant & Medical Secretary, associate's degree which graduated 17 students in 2008.

Davenport University - Grand Rapids, MI

Davenport University, 6191 Kraft Avenue S.E., Grand Rapids, MI 49512-9396. Davenport University is a large university located in Grand Rapids, Michigan. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,773 students and an admission rate of 91%. Davenport University has 2 areas of study related to Medical Secretary. They are:

  • Medical Insurance Specialist/Medical Biller, one to two year which graduated 140 students in 2008.
  • Medical Administrative/Executive Assistant & Medical Secretary, one to two year and associate's degree which graduated zero and eleven students respectively in 2008.

Muskegon Community College - Muskegon, MI

Muskegon Community College, 221 S Quarterline Rd, Muskegon, MI 49442-1432. Muskegon Community College is a small college located in Muskegon, Michigan. It is a public school with primarily 2-year programs and has 4,747 students. Muskegon Community College has a less than one year and an associate's degree program in Medical Office Assistant/Specialist which graduated zero and two students respectively in 2008.

Ross Medical Education Center-Grand Rapids - Grand Rapids, MI

Ross Medical Education Center-Grand Rapids, 3777 Sparks Drive SE Suite 125, Grand Rapids, MI 49546. Ross Medical Education Center-Grand Rapids is a small school located in Grand Rapids, Michigan. It is a private for-profit school with primarily less-than 2-year programs. It has 166 students and an admission rate of 46%. Ross Medical Education Center-Grand Rapids has a less than one year program in Medical Insurance Specialist/Medical Biller.

Montcalm Community College - Sidney, MI

Montcalm Community College, 2800 College Dr, Sidney, MI 48885-9723. Montcalm Community College is a small college located in Sidney, Michigan. It is a public school with primarily 2-year programs and has 2,119 students. Montcalm Community College has an associate's degree program in Medical Office Assistant/Specialist which graduated forty-eight students in 2008.

Everest Institute-Grand Rapids - Grand Rapids, MI

Everest Institute-Grand Rapids, 1750 Woodworth St NE, Grand Rapids, MI 49525. Everest Institute-Grand Rapids is a small school located in Grand Rapids, Michigan. It is a private for-profit school with primarily less-than 2-year programs. It has 279 students and an admission rate of 54%. Everest Institute-Grand Rapids has 2 areas of study related to Medical Secretary. They are:

  • Medical Insurance Specialist/Medical Biller, less than one year which graduated 48 students in 2008.
  • Medical Administrative/Executive Assistant & Medical Secretary, less than one year which graduated 89 students in 2008.

CERTIFICATIONS

Certified Patient Account Manager: American Association of Healthcare Administrative Management (AAHAM) CPAM certification is available only to National AAHAM members who are in good standing and have a minimum of four years health care experience, or two years health care experience and a two-year college or university associates degree.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Coding Specialist: Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes.

For more information, see the American Health Information Management Association website.

Registered Health Information Technician: With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree.

For more information, see the American Health Information Management Association website.

Certified Medical Administrative Specialist: This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings.

For more information, see the American Medical Technologists website.

Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.

For more information, see the Practice Management Institute website.

LOCATION INFORMATION: Grand Rapids, Michigan

Grand Rapids, Michigan
Grand Rapids, Michigan photo by Grguy2011

Grand Rapids is located in Kent County, Michigan. It has a population of over 193,396, which has shrunk by 2.2% over the last ten years. The cost of living index in Grand Rapids, 81, is well below the national average. New single-family homes in Grand Rapids cost $98,700 on average, which is far less than the state average. In 2008, forty-three new homes were built in Grand Rapids, down from ninety-two the previous year.

The three most popular industries for women in Grand Rapids are health care, educational services, and accommodation and food services. For men, it is construction, transportation equipment, and educational services. The average travel time to work is about 19 minutes. More than 23.8% of Grand Rapids residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.0%, is lower than the state average.

The unemployment rate in Grand Rapids is 15.4%, which is greater than Michigan's average of 14.3%.

The percentage of Grand Rapids residents that are affiliated with a religious congregation, 52.9%, is more than both the national and state average. Church of Jesus Christ, Immanuel Church and Trinity Church are among the churches located in Grand Rapids. The most prominent religious groups are the Catholic Church, the Christian Reformed Church in North America and the Reformed Church in America.

Grand Rapids is home to the Kent Country Club and the Walker Juvenile Court as well as Comstock Riverside Park and Richmond Park. Visitors to Grand Rapids can choose from Hampton Inn Grand Rapids, Hampton Inn Grand Rapids/North- Mi and Hampton Inn Fax for temporary stays in the area.