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Career and Education Opportunities for Office Managers in Grand Rapids, Michigan

If you want to be an office manager, the Grand Rapids, Michigan area offers many opportunities both for education and employment. About 31,490 people are currently employed as office managers in Michigan. By 2016, this is expected to grow by 1% to 31,670 people employed. This is not quite as good as the nation as a whole, where employment opportunities for office managers are expected to grow by about 11.0%. Office managers generally supervise and coordinate the activities of clerical and administrative support workers.

A person working as an office manager can expect to earn about $22 hourly or $46,190 annually on average in Michigan and about $22 per hour or $45,790 yearly on average in the U.S. as a whole. Compared with people working in the overall category of Management, people working as office managers in Michigan earn the same. They earn the same as people working in the overall category of Management nationally.

The Grand Rapids area is home to nineteen schools of higher education, including three within twenty-five miles of Grand Rapids where you can get a degree as an office manager. Given that the most common education level for office managers is a high school diploma or GED, it will take only a short time to learn to be an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Muskegon Community College - Muskegon, MI

Muskegon Community College, 221 S Quarterline Rd, Muskegon, MI 49442-1432. Muskegon Community College is a small college located in Muskegon, Michigan. It is a public school with primarily 2-year programs and has 4,747 students. Muskegon Community College has a less than one year program in Customer Service Management which graduated one student in 2008.

Baker College of Muskegon - Muskegon, MI

Baker College of Muskegon, 1903 Marquette Ave, Muskegon, MI 49442. Baker College of Muskegon is a medium sized college located in Muskegon, Michigan. It is a private not-for-profit school with primarily 4-year or above programs and has 5,214 students. Baker College of Muskegon has a bachelor's degree program in Office Management and Supervision which graduated one student in 2008.

Davenport University - Grand Rapids, MI

Davenport University, 6191 Kraft Avenue S.E., Grand Rapids, MI 49512-9396. Davenport University is a large university located in Grand Rapids, Michigan. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,773 students and an admission rate of 91%. Davenport University has 2 areas of study related to Office Manager. They are:

  • Medical/Health Management & Clinical Assistant/Specialist, bachelor's degree which graduated 3 students in 2008.
  • Office Management and Supervision, bachelor's degree which graduated 23 students in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LICENSES

Collection Agency Manager

Licensing agency: Department of Consumer and Industry Services
Address: Bureau of Commercial Services, Collection Practices Board, 2501 Woodlake Circle, Okemos, MI 48864

Phone: (517) 241-9324
Website: Department of Consumer and Industry Services Bureau of Commercial Services Collection Practices Board

LOCATION INFORMATION: Grand Rapids, Michigan

Grand Rapids, Michigan
Grand Rapids, Michigan photo by Grguy2011

Grand Rapids is located in Kent County, Michigan. It has a population of over 193,396, which has shrunk by 2.2% over the last ten years. The cost of living index in Grand Rapids, 81, is well below the national average. New single-family homes in Grand Rapids cost $98,700 on average, which is far less than the state average. In 2008, forty-three new homes were built in Grand Rapids, down from ninety-two the previous year.

The three most popular industries for women in Grand Rapids are health care, educational services, and accommodation and food services. For men, it is construction, transportation equipment, and educational services. The average travel time to work is about 19 minutes. More than 23.8% of Grand Rapids residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.0%, is lower than the state average.

The unemployment rate in Grand Rapids is 15.4%, which is greater than Michigan's average of 14.3%.

The percentage of Grand Rapids residents that are affiliated with a religious congregation, 52.9%, is more than both the national and state average. Church of Jesus Christ, Immanuel Church and Trinity Church are among the churches located in Grand Rapids. The most prominent religious groups are the Catholic Church, the Christian Reformed Church in North America and the Reformed Church in America.

Grand Rapids is home to the Kent Country Club and the Walker Juvenile Court as well as Comstock Riverside Park and Richmond Park. Visitors to Grand Rapids can choose from Hampton Inn Grand Rapids, Hampton Inn Grand Rapids/North- Mi and Hampton Inn Fax for temporary stays in the area.