Career and Education Opportunities for Retail Sales Managers in Detroit, Michigan
If you want to be a retail sales manager, the Detroit, Michigan area offers many opportunities both for education and employment. There are currently 47,490 jobs for retail sales managers in Michigan and this is projected to grow by 5% to about 49,980 jobs by 2016. This is not quite as good as the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. Retail sales managers generally directly supervise sales workers in a retail establishment or department.
Income for retail sales managers is about $17 hourly or $36,180 yearly on average in Michigan. Nationally, their income is about $16 per hour or $35,310 per year. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in Michigan and not quite as good as general Sales and Clerical category earnings nationally.
The Detroit area is home to seventy-three schools of higher education, including seven within twenty-five miles of Detroit where you can get a degree as a retail sales manager. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time training to become a retail sales manager if you already have a high school diploma.
CAREER DESCRIPTION: Retail Sales Manager
In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.
Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.
It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.
Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.
Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.
Similar jobs with educational opportunities in Detroit include:
- Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
- Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
- Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
- Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
- Telemarketer. Solicit orders for goods or services over the telephone.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training
University of Michigan-Ann Arbor - Ann Arbor, MI
University of Michigan-Ann Arbor, , Ann Arbor, MI 48109. University of Michigan-Ann Arbor is a large university located in Ann Arbor, Michigan. It is a public school with primarily 4-year or above programs. It has 40,618 students and an admission rate of 42%. University of Michigan-Ann Arbor has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.
ITT Technical Institute-Troy - Troy, MI
ITT Technical Institute-Troy, 1522 E Big Beaver Rd, Troy, MI 48083-1905. ITT Technical Institute-Troy is a small school located in Troy, Michigan. It is a private for-profit school with primarily 2-year programs. It has 1,350 students and an admission rate of 55%. ITT Technical Institute-Troy has a bachelor's degree program in E-Commerce/Electronic Commerce.
ITT Technical Institute-Canton - Canton, MI
ITT Technical Institute-Canton, 1905 S. Haggerty Rd, Canton, MI 48188-2025. ITT Technical Institute-Canton is a small school located in Canton, Michigan. It is a private for-profit school with primarily 2-year programs. It has 1,113 students and an admission rate of 46%. ITT Technical Institute-Canton has a bachelor's degree program in E-Commerce/Electronic Commerce.
Washtenaw Community College - Ann Arbor, MI
Washtenaw Community College, 4800 E Huron River Dr, Ann Arbor, MI 48105-4800. Washtenaw Community College is a large college located in Ann Arbor, Michigan. It is a public school with primarily 2-year programs and has 12,906 students. Washtenaw Community College has a less than one year program in Selling Skills and Sales Operations which graduated nineteen students in 2008.
Dorsey Business Schools - Wayne, MI
Dorsey Business Schools, 34841 Veterans Plaza, Wayne, MI 48184. Dorsey Business Schools is a small school located in Wayne, Michigan. It is a private for-profit school with primarily less-than 2-year programs and has 267 students. Dorsey Business Schools has a one to two year program in Retailing and Retail Operations which graduated one student in 2008.
Madonna University - Livonia, MI
Madonna University, 36600 Schoolcraft Rd, Livonia, MI 48150-1176. Madonna University is a small university located in Livonia, Michigan. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,015 students and an admission rate of 76%. Madonna University has 3 areas of study related to Retail Sales Manager. They are:
- Consumer Merchandising/Retailing Management, associate's degree, two to four year, and bachelor's degree.
- E-Commerce/Electronic Commerce, one to two year.
- Selling Skills and Sales Operations, one to two year.
Rochester College - Rochester Hills, MI
Rochester College, 800 W Avon Rd, Rochester Hills, MI 48307. Rochester College is a small college located in Rochester Hills, Michigan. It is a private not-for-profit school with primarily 4-year or above programs. It has 883 students and an admission rate of 83%. Rochester College has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated six students in 2008.
Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.
For more information, see the National Association of College Bookstores website.
Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.
For more information, see the National Association of Sales Professionals website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Detroit, Michigan
Detroit is located in Wayne County, Michigan. It has a population of over 912,062, which has shrunk by 4.1% in the past ten years. The cost of living index in Detroit, 86, is well below the national average. New single-family homes in Detroit are priced at $108,900 on average, which is well below the state average. In 2008, eighty-five new homes were built in Detroit, down from one hundred fifty-four the previous year.
The three big industries for women in Detroit are health care, educational services, and transportation equipment. For men, it is transportation equipment, construction, and administrative and support and waste management services. The average commute to work is about 28 minutes. More than 11.0% of Detroit residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.2%, is lower than the state average.
The unemployment rate in Detroit is 27.0%, which is greater than Michigan's average of 14.3%.
The percentage of Detroit residents that are affiliated with a religious congregation, 37.7%, is less than both the national and state average. The most common religious groups are the Catholic Church, the Muslim Estimate and the Lutheran Church.
Detroit is home to the Memorial Park Marina and the Detroit Golf Club as well as Chene Park and Mallett Playground. Visitors to Detroit can choose from Corktown Inn, Clark's Motel and Days Inn of Downtown Detroit for temporary stays in the area.