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Career and Education Opportunities for Office Managers in Detroit, Michigan

Office managers can find both educational opportunities and jobs in the Detroit, Michigan area. There are currently 31,490 working office managers in Michigan; this should grow by 1% to 31,670 working office managers in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for office managers are expected to grow by about 11.0%. Office managers generally supervise and coordinate the activities of clerical and administrative support workers.

A person working as an office manager can expect to earn about $22 hourly or $46,190 annually on average in Michigan and about $22 per hour or $45,790 annually on average in the U.S. as a whole. Office managers earn the same as people working in the category of Management generally in Michigan and the same as people in the Management category nationally.

The Detroit area is home to seventy-three schools of higher education, including seven within twenty-five miles of Detroit where you can get a degree as an office manager. The most common level of education for office managers is a high school diploma or GED. You can expect to spend only a short time training to become an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Henry Ford Community College - Dearborn, MI

Henry Ford Community College, 5101 Evergreen Rd, Dearborn, MI 48128-1495. Henry Ford Community College is a large college located in Dearborn, Michigan. It is a public school with primarily 2-year programs and has 15,571 students. Henry Ford Community College has 3 areas of study related to Office Manager. They are:

  • Medical/Health Management & Clinical Assistant/Specialist, associate's degree which graduated 1 student in 2008.
  • Office Management and Supervision, less than one year which graduated 25 students in 2008.
  • Customer Service Management, less than one year which graduated 6 students in 2008.

Eastern Michigan University - Ypsilanti, MI

Eastern Michigan University, , Ypsilanti, MI 48197. Eastern Michigan University is a large university located in Ypsilanti, Michigan. It is a public school with primarily 4-year or above programs. It has 22,137 students and an admission rate of 75%. Eastern Michigan University has a bachelor's degree program in Office Management and Supervision which graduated twenty students in 2008.

Washtenaw Community College - Ann Arbor, MI

Washtenaw Community College, 4800 E Huron River Dr, Ann Arbor, MI 48105-4800. Washtenaw Community College is a large college located in Ann Arbor, Michigan. It is a public school with primarily 2-year programs and has 12,906 students. Washtenaw Community College has a less than one year and an associate's degree program in Office Management and Supervision which graduated twenty-three and thirteen students respectively in 2008.

Oakland Community College - Bloomfield Hills, MI

Oakland Community College, 2480 Opdyke Rd, Bloomfield Hills, MI 48304-2266. Oakland Community College is a large college located in Bloomfield Hills, Michigan. It is a public school with primarily 2-year programs and has 24,957 students. Oakland Community College has 2 areas of study related to Office Manager. They are:

  • Medical/Health Management & Clinical Assistant/Specialist, less than one year which graduated 6 students in 2008.
  • Office Management and Supervision, associate's degree which graduated 2 students in 2008.

Lawrence Technological University - Southfield, MI

Lawrence Technological University, 21000 West Ten Mile Road, Southfield, MI 48075-1058. Lawrence Technological University is a small university located in Southfield, Michigan. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,318 students and an admission rate of 60%. Lawrence Technological University has a postbaccalaureate certificate program in Office Management and Supervision which graduated four students in 2008.

Baker College of Auburn Hills - Auburn Hills, MI

Baker College of Auburn Hills, 1500 University Dr, Auburn Hills, MI 48326-2642. Baker College of Auburn Hills is a small college located in Auburn Hills, Michigan. It is a private not-for-profit school with primarily 4-year or above programs and has 3,848 students. Baker College of Auburn Hills has a bachelor's degree program in Office Management and Supervision which graduated one student in 2008.

Monroe County Community College - Monroe, MI

Monroe County Community College, 1555 South Raisinville Road, Monroe, MI 48161-9746. Monroe County Community College is a small college located in Monroe, Michigan. It is a public school with primarily 2-year programs and has 4,514 students. Monroe County Community College has an associate's degree program in Office Management and Supervision which graduated twenty-six students in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LICENSES

Collection Agency Manager

Licensing agency: Department of Consumer and Industry Services
Address: Bureau of Commercial Services, Collection Practices Board, 2501 Woodlake Circle, Okemos, MI 48864

Phone: (517) 241-9324
Website: Department of Consumer and Industry Services Bureau of Commercial Services Collection Practices Board

LOCATION INFORMATION: Detroit, Michigan

Detroit, Michigan
Detroit, Michigan photo by Durova

Detroit is located in Wayne County, Michigan. It has a population of over 912,062, which has shrunk by 4.1% in the past ten years. The cost of living index in Detroit, 86, is well below the national average. New single-family homes in Detroit are priced at $108,900 on average, which is well below the state average. In 2008, eighty-five new homes were built in Detroit, down from one hundred fifty-four the previous year.

The three big industries for women in Detroit are health care, educational services, and transportation equipment. For men, it is transportation equipment, construction, and administrative and support and waste management services. The average commute to work is about 28 minutes. More than 11.0% of Detroit residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.2%, is lower than the state average.

The unemployment rate in Detroit is 27.0%, which is greater than Michigan's average of 14.3%.

The percentage of Detroit residents that are affiliated with a religious congregation, 37.7%, is less than both the national and state average. The most common religious groups are the Catholic Church, the Muslim Estimate and the Lutheran Church.

Detroit is home to the Memorial Park Marina and the Detroit Golf Club as well as Chene Park and Mallett Playground. Visitors to Detroit can choose from Corktown Inn, Clark's Motel and Days Inn of Downtown Detroit for temporary stays in the area.