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Career and Education Opportunities for Counter Clerks in Detroit, Michigan

For those living in the Detroit, Michigan area, there are many career and education opportunities for counter clerks. About 16,030 people are currently employed as counter clerks in Michigan. By 2016, this is expected to grow by 4% to about 16,700 people employed. This is not quite as good as the nation as a whole, where employment opportunities for counter clerks are expected to grow by about 9.3%. In general, counter clerks serve food to diners at counter or from a steam table.

Income for counter clerks is about $8 hourly or $17,070 annually on average in Michigan. Nationally, their income is about $8 per hour or $17,520 per year. Incomes for counter clerks are not quite as good as in the overall category of Service in Michigan, and not quite as good as the overall Service category nationally. Jobs in this field include: fountain server, soda fountain clerk, and ice cream man.

There are seventy-three schools of higher education in the Detroit area, including one within twenty-five miles of Detroit where you can get a degree to start your career as a counter clerk. Counter clerks usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a counter clerk if you already have a high school diploma.

CAREER DESCRIPTION: Counter Clerk

Counter Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, counter clerks serve food to diners at counter or from a steam table.

Every day, counter clerks are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they speak clearly.

It is important for counter clerks to wrap menu item such as sandwiches and desserts for serving or for takeout. They are often called upon to serve food or desserts to patrons in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. They also replenish foods at serving stations. They are sometimes expected to ready food such as sandwiches and ice cream dishes, using standard formulas or following directions. Somewhat less frequently, counter clerks are also expected to order items needed to replenish supplies.

Counter clerks sometimes are asked to serve salads and cocktails, ladle soups and sauces and fill beverage cups and glasses. and brew coffee and tea, and fill containers with requested beverages. And finally, they sometimes have to wrap menu item such as sandwiches and desserts for serving or for takeout.

Like many other jobs, counter clerks must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Detroit include:

  • Dining Room Attendant. Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, and dishes; supply service bar with food, and serve water, butter, and coffee to patrons.
  • Fast Food Cook. Prepare and cook food in fast food restaurants with limited menus. Duties of the cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment.
  • Food Service Aide. Perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and brewing coffee or tea.
  • Host Coordinator. Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
  • Institutional Cook. Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.
  • Short Order Cook. Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.
  • Waiter. Take orders and serve food and beverages to patrons at tables in dining establishment.

EDUCATIONAL OPPORTUNITIES: Counter Clerk Training

Henry Ford Community College - Dearborn, MI

Henry Ford Community College, 5101 Evergreen Rd, Dearborn, MI 48128-1495. Henry Ford Community College is a large college located in Dearborn, Michigan. It is a public school with primarily 2-year programs and has 15,571 students. Henry Ford Community College has a less than one year program in Food Service, Waiter/Waitress, & Dining Room Management/Manager which graduated one student in 2008.

CERTIFICATIONS

Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.

For more information, see the National Automatic Merchandising Association website.

LOCATION INFORMATION: Detroit, Michigan

Detroit, Michigan
Detroit, Michigan photo by Durova

Detroit is located in Wayne County, Michigan. It has a population of over 912,062, which has shrunk by 4.1% in the past ten years. The cost of living index in Detroit, 86, is well below the national average. New single-family homes in Detroit are priced at $108,900 on average, which is well below the state average. In 2008, eighty-five new homes were built in Detroit, down from one hundred fifty-four the previous year.

The three big industries for women in Detroit are health care, educational services, and transportation equipment. For men, it is transportation equipment, construction, and administrative and support and waste management services. The average commute to work is about 28 minutes. More than 11.0% of Detroit residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.2%, is lower than the state average.

The unemployment rate in Detroit is 27.0%, which is greater than Michigan's average of 14.3%.

The percentage of Detroit residents that are affiliated with a religious congregation, 37.7%, is less than both the national and state average. The most common religious groups are the Catholic Church, the Muslim Estimate and the Lutheran Church.

Detroit is home to the Memorial Park Marina and the Detroit Golf Club as well as Chene Park and Mallett Playground. Visitors to Detroit can choose from Corktown Inn, Clark's Motel and Days Inn of Downtown Detroit for temporary stays in the area.