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Career and Education Opportunities for Travel Agents in Worcester, Massachusetts

For those living in the Worcester, Massachusetts area, there are many career and education opportunities for travel agents. About 3,190 people are currently employed as travel agents in Massachusetts. By 2016, this is expected to shrink 2% to 3,130 people employed. This is not quite as good as the nation as a whole, where employment opportunities for travel agents are expected to shrink by about 1.1%. Travel agents generally plan and sell transportation and accommodations for travel agency customers.

Travel agents earn about $14 hourly or $30,450 yearly on average in Massachusetts and about $14 hourly or $30,570 annually on average nationally. Travel agents earn more than people working in the category of Travel generally in Massachusetts and more than people in the Travel category nationally.

There is one school within twenty-five miles of Worcester where you can study to be a travel agent, among thirty-nine schools of higher education total in the Worcester area. The most common level of education for travel agents is a high school diploma or GED. You can expect to spend only a short time studying to be a travel agent if you already have a high school diploma.

CAREER DESCRIPTION: Travel Agent

Travel Agent video from the State of New Jersey Dept. of Labor and Workforce Development

In general, travel agents plan and sell transportation and accommodations for travel agency customers. They also determine destination, modes of transportation, travel dates, and accommodations required.

Travel agents compute costs of travel and accommodations, using calculators, computers, carrier tariff books, and hotel rate books. They also furnish customers with brochures and publications containing travel data, such as local customs, points of interest, or foreign country regulations. Equally important, travel agents have to collect payments for transportation and accommodations from customers. They are often called upon to book transportation and hotel reservations, using computer terminals or telephones. They are expected to print or request transportation carrier tickets, using computer printer systems or system links to travel carrier. Finally, travel agents talk with customers to establish destination, mode of transportation and accommodations required.

Every day, travel agents are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

They also have to be able to talk with customers to establish destination, mode of transportation and accommodations required And finally, they sometimes have to compute costs of travel and accommodations, using calculators, computers, carrier tariff books, and hotel rate books.

Like many other jobs, travel agents must be thorough and dependable and be reliable.

EDUCATIONAL OPPORTUNITIES: Travel Agent Training

Sawyer School - Pawtucket, RI

Sawyer School, 101 Main St, Pawtucket, RI 02860. Sawyer School is a small school located in Pawtucket, Rhode Island. It is a private for-profit school with primarily less-than 2-year programs and has 800 students. Sawyer School has a one to two year program in Tourism and Travel Services Marketing Operations.

CERTIFICATIONS

Certified Sales Professional: The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling.

For more information, see the Manufacturers Representatives Educational Research Foundation website.

LOCATION INFORMATION: Worcester, Massachusetts

Worcester, Massachusetts
Worcester, Massachusetts photo by Yassie

Worcester is located in Worcester County, Massachusetts. It has a population of over 175,011, which has grown by 1.4% in the past ten years. The cost of living index in Worcester, 121, is far greater than the national average. New single-family homes in Worcester cost $108,900 on average, which is far less than the state average. In 2008, sixty-one new homes were constructed in Worcester, down from two hundred fourteen the previous year.

The top three industries for women in Worcester are health care, educational services, and finance and insurance. For men, it is educational services, construction, and health care. The average commute to work is about 22 minutes. More than 23.3% of Worcester residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 9.8%, is lower than the state average.

The unemployment rate in Worcester is 9.9%, which is greater than Massachusetts's average of 8.4%.

The percentage of Worcester residents that are affiliated with a religious congregation, 57.4%, is more than the national average but less than the state average. Burncoat Baptist Church, United Congregational Church and Unitarian Universalist Church are among the churches located in Worcester. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Worcester is home to the Tatnuck Country Club and the Massachusetts Biotech Research Park as well as Ty Cobb Park and General Foley Stadium. Shopping malls in the area include Lincoln Plaza Shopping Center, Mid Town Mall and Norwich Place Shopping Center. Visitors to Worcester can choose from Days Inn, Hampton Inn and Maple Manor Hotel for temporary stays in the area.